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ELRCPartially AllowedCause No E001 of 2021· [2025] KEELRC 2900 (KLR)

Wambugu v Ncba Bank Kenya Plc (Cause E001 of 2021) [2025] KEELRC 2900 (KLR)

Employment and Labour Relations Court
23 October 2025
3,195 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~13 min to read original · ~4 min brief

The bottom line

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A Kenyan bank wrongfully dismissed its branch manager after a vault theft and must pay him 12 months' salary, KShs 3.12 million.

What this practically means

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Executive summary

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The Claimant, employed as Branch Manager of the Respondent bank's Buruburu Branch from 2016, applied for a day's leave on 23rd September 2017 to attend his daughter's birthday and physically handed over his duties and keys to a reliever sent by the Regional Manager. On his resumption, the vault could not be opened because the operations manager, his co-custodian, had absconded; upon opening the vault with an alternative key, Kshs. 16,964,710.00 was found missing. The Claimant was arrested, charged with theft by servant (later acquitted), subjected to a disciplinary hearing without being availed the investigation report or the policy on handling of keys, and summarily dismissed on 27th November 2017. The court framed two issues: whether the dismissal was for a valid reason and followed a fair procedure, and whether the Claimant was entitled to the reliefs sought. The court found the dismissal unlawful and unfair: the handover was undisputed and only its documentation was faulted; essential documents were withheld in breach of section 41 of the Employment Act; and the employer was thereby inhibited from proving a valid reason under sections 43 and 45. The actual thief was the operations manager, caught on CCTV, and the reliever never testified. The Claimant, blameless and with a stellar career ruined, was awarded the maximum twelve months' gross salary (Kshs. 3,120,000.00) under section 49(1)(c), with interest and costs. Aggravated damages were refused.

Key legal issues

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01

Whether the summary dismissal was for a valid reason and following a fair procedure

Holding

The dismissal was unlawful and unfair: the actual handing over to a reliever was not contradicted; only documentation was lacking, and the employer failed to avail essential documents (investigation report and key-handling policy) before the disciplinary hearing, violating section 41 and inhibiting proof of valid reason under section 43

Reasoning

The court found the Claimant physically handed over to a reliever on 23rd September 2017, a fact undisputed at the disciplinary hearing and before the court. The only complaint was failure to document the handover, yet the employer did not demonstrate any policy provision rendering this a dismissible offence. The investigation report and key-handling policy, central to the Claimant's defence, were withheld. The actual theft was committed by the operations manager, captured on CCTV, who absconded. The reliever never testified. Procedural fairness under section 41 was thus breached, and the employer could not substantiate a valid reason under sections 43 and 45.

p. 6
02

Whether the Claimant was entitled to compensation and other reliefs

Holding

The Claimant received the maximum compensation of twelve months' gross salary under section 49(1)(c) and (4) of the Employment Act, having an unblemished career, no contributory fault, and ruined employment prospects; aggravated damages were refused

Reasoning

The court found the Claimant had a stellar banking career curtailed by the dismissal, was a victim of an understaffed branch and a dishonest co-custodian, and did not contribute to the dismissal. Relying on Kenya Airways Limited v Aviation & Allied Workers Union, the relevant factor under section 49(1)(c) is the employee's chances of securing alternative employment, which were destroyed by the undeserved criminal charges and ruined reputation. The maximum award of twelve months' salary (Kshs. 3,120,000.00) was appropriate. Aggravated damages were not warranted beyond that award.

p. 6

Legal principles established

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  • Termination must satisfy both procedural fairness and substantive justification
  • Section 49(1)(c) of the Employment Act caps compensation at twelve months' gross salary, and the affected employee's chances of securing alternative employment is a relevant factor in assessing quantum
  • Failure to avail essential documents requested before a disciplinary hearing violates section 41 of the Employment Act and inhibits the employer from proving valid reason under section 43

Court orders

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  1. 1.Kshs. (260,000 x 12) 3,120,000.00 in compensation for the unlawful and unfair summary dismissal of the Claimant
  2. 2.Interest at court rates from date of judgment till payment in full
  3. 3.Costs of the suit to the Claimant

Authorities

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Legislation

  • Employment ActSection 41
  • Employment ActSection 43(1) and (2)
  • Employment ActSection 45
  • Employment ActSection 49(1)(c) and (4)

Cases cited (2)

  • Waiyera versus Standard Chartered Bank Kenya Ltd
    [2024]
  • Kenya Airways Limited v Aviation & Allied Workers Union Kenya & 3 others
    [2014] eKLR
Jurisdiction invoked
First-instance employment and labour relations dispute under the Employment and Labour Relations Court's jurisdiction under the Employment Act, 2007

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Wambugu v Ncba Bank Kenya Plc (Cause E001 of 2021) [2025] KEELRC 2900 (KLR)", Case Analysis (2025). Cause No E001 of 2021. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/2900/eng@2025-10-23

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.