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ELRCPartially AllowedCause No 568 of 2019· [2025] KEELRC 635 (KLR)

Otieno v Kenya Power Lighting Company Limited (Cause 568 of 2019) [2025] KEELRC 635 (KLR)

Employment and Labour Relations Court
27 February 2025
9,190 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~37 min to read original · ~4 min brief

The bottom line

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Kenya's Employment Court ruled Kenya Power unfairly dismissed an engineer without witnesses or evidence, awarding her over Ksh. 4.6 million.

What this practically means

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Executive summary

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The claimant, an electrical and telecommunications engineer employed by Kenya Power & Lighting Company Limited from 4th May 1998 and by 2016 the Regional IT & Telecommunications Engineer, Nairobi North Region earning about Ksh. 310,000 per month, was summarily dismissed with effect from 31st August 2016 on grounds of use of inappropriate and disrespectful language in emails to the IT Manager and Manager, Performance, and failure to obey lawful instructions to attend disciplinary hearings. She did not attend two disciplinary hearings or two appeal hearings, citing short notice, non-provision of evidence, concerns over the panel's composition and her safety as a whistleblower. The appeal was only concluded in May 2019 after intervention by the Commission on Administrative Justice. The court framed two issues: whether the termination was for valid reasons following a fair procedure, and whether she was entitled to the reliefs sought. The court found that the recipients of the impugned emails never testified before the disciplinary panel, no evidence was tabled, an investigation into one email was never conducted, the NTSC misdated the subject email, unrelated emails were attached to the hearing invitation, fresh charges arising after the NTSC were never the subject of a fresh NTSC, and the employer breached its own HR Manual. The dismissal was held unlawful for want of valid reasons and fair procedure. Reinstatement was abandoned as time barred. The court awarded a declaration of unfair termination, three months' notice pay (Ksh. 930,000) and 12 months' compensation (Ksh. 3,720,000), with interest and costs, but declined damages for discrimination for want of proof of a specific violation.

Key legal issues

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01

Whether the termination was for a valid reason

Holding

No valid reason was proved because the complainants were not called as witnesses and no evidence was tabled before the disciplinary panel; the charges remained unproven

Reasoning

Section 43 read with section 47(5) places the burden on the employer to prove valid reasons. The recipients of the subject emails never appeared before the disciplinary panel and RW4 confirmed no investigation was done regarding the email to the performance manager. The NTSC also cited an email of 27/7/2016 which the claimant denied sending, creating unresolved confusion as to the charge.

p. 12
02

Whether the procedure followed was fair

Holding

The procedure was unfair: the employer did not comply with its own HR Manual, failed to issue a fresh NTSC for new charges, and there was confusion as to what the claimant was to respond to

Reasoning

The explanation letter was not copied to the required officers as the HR Manual mandated, undermining fair hearing. The dismissal letter combined post-NTSC conduct (failure to attend hearings, tone of response) with the original charges without a fresh NTSC. The invitation letter attached unrelated emails, leaving no clear evidence of what was to be answered at the hearing.

p. 12
03

Whether the claimant's failure to attend disciplinary and appeal hearings validated the dismissal

Holding

The employer still bore the burden of proving the charges; non-attendance did not cure the procedural and evidential failures

Reasoning

Although the claimant did not attend two disciplinary hearings and two appeal hearings, the panel reconstituted itself, retained her accusers including the General Manager ICT on the panel, and processed the appeal only three years later after CAJ intervention. The court treated the unanswered grievances and safety concerns as relevant to the fairness of the decision.

p. 14
04

What remedies flow from the unfair termination

Holding

Three months' notice pay and 12 months' compensation under section 49, guided by length of service, age, unpaid benefits and failure to address grievances

Reasoning

Following Ken Freight (EA) Ltd v Benson K. Nguti, once unlawful termination is established the remedy lies under section 49 of the Employment Act, exercised judiciously per section 49(4). The court considered 18 years' service, the claimant's advanced age, non-payment of benefits and the failure to address her grievances. Reinstatement was abandoned as time barred.

p. 16
05

Whether the claimant was discriminated against

Holding

The discrimination claim failed for want of proof of a specific violation

Reasoning

The court considered the prayer for damages for discrimination alongside maximum compensation under section 49(4) and found no proof of a specific violation of the claimant's right not to be discriminated against by the respondent; accordingly no damages for discrimination, unfair working conditions, distress or lost earnings were awarded.

p. 16

Legal principles established

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  • Both substantive justification and procedural fairness must be established for a fair termination of employment
  • An employer must avail witnesses and adduce evidence before a disciplinary panel; failure to do so is fatal to the validity of the dismissal
  • A Human Resource Manual incorporated into an employment contract binds the employer and must be followed in disciplinary processes
  • New disciplinary charges arising after a notice to show cause require a fresh NTSC before they can found a dismissal

Court orders

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  1. 1.A declaration that the summary dismissal of 31st August 2016 amounts to unfair termination
  2. 2.Three months' salary in lieu of notice at Ksh. 930,000/= to the claimant
  3. 3.Compensation for unfair termination of 12 months' salary at Ksh. 310,000/= per month, Ksh. 3,720,000, total award Kshs. 4,655,000.00
  4. 4.Interest at court rates from the date of judgment till payment in full
  5. 5.Costs of the claim to the claimant

Authorities

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Legislation

  • Employment ActSection 43(1) and (2); Section 47(5); Section 41; Section 49(1)(a), (b) and (c); Section 49(4); Section 49(4)(m)
  • Constitution of Kenya, 2010Chapter Six on leadership, ethics and integrity; Article 41(1) (right to fair labour practices, via Grace Gacheri Muriithi quote)

Cases cited (6)

  • Walter Ogal Anuro versus Teachers Service Commission
    2013 eKLR
  • Ken freight (EA) Limited v Benson K. Nguti
    [2016] eKLR
  • Judith Nyagol and Judicial Service Commission and Another
    (Petition E015 of 2024 (2024) KESC 69 (KLR) 22 November 2024
  • Edah Cherono Maiywa versus University of Nairobi Enterprises & Services Limited
    Cause No 273 of 2019
  • Heritage Insurance Company Limited –vs- Christopher Onyango & 23 Others
    Civil Appeal No 114 of 2016, [2018] eKLR
  • Grace Gacheri Muriithi versus Kenya Literature Bureau
    2012 KLR
Jurisdiction invoked
Original employment and labour relations jurisdiction under Article 162(2) of the Constitution (Employment and Labour Relations Court)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Otieno v Kenya Power Lighting Company Limited (Cause 568 of 2019) [2025] KEELRC 635 (KLR)", Case Analysis (2025). Cause No 568 of 2019. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/635/eng@2025-02-27

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.