Skip to content
AI-generated case briefs sourced from Kenya Law · Not legal advice
AI-generated case brief
Case Brief · caselaw.co.ke
ELRCDismissedNot stated in the judgment· [2025] KEELRC 180 (KLR)

Njoroge v SBM Bank Kenya Limited (Cause E347 of 2021) [2025] KEELRC 180 (KLR)

Employment and Labour Relations Court
31 January 2025
4,248 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~17 min to read original · ~4 min brief

The bottom line

#

A Kenyan court upheld a bank's dismissal of an IT officer over cyber-fraud, ruling the employer followed fair procedure and had valid reasons for termination.

What this practically means

#

Executive summary

#
The Claimant, employed by the Respondent Bank on 18th August 2018 as a Senior IT Officer managing the 'mfukoni' mobile banking application, was placed on compulsory leave in July 2020 following suspected cyber-fraud. Following a forensic audit linking her computer to the introduction of malware and losses of about Kshs. 9.5 million across three incidents, she was issued a show-cause letter, subjected to a disciplinary hearing on 15th December 2020, and her contract was terminated by letter dated 21st January 2021. Her appeal was unsuccessful. She sued for declarations, notice pay, service pay, 12 months' compensation, general damages of Kshs. 5,000,000, a certificate of service, pension and interest, alleging unfair and unlawful termination contrary to the Employment Act, the Fair Administrative Action framework and natural justice. The Respondent countered that procedure and reasons were valid and counterclaimed for an unpaid personal loan of Kshs. 680,454 plus interest and the cost of an unreturned IPhone. The Court found the disciplinary procedure conformed to Sections 41 and 45 of the Employment Act, rejecting her complaint about being denied her chosen companion, and found valid reasons for termination under Sections 43 and 45, holding the employer need only genuinely believe the reasons existed. The Claim was dismissed; the undisputed Counterclaim was allowed as prayed. The Claimant was granted liberty to collect her certificate of service and terminal dues. No order on costs was made on either the Claim or the Counterclaim.

Key legal issues

#
01

Whether the disciplinary and termination procedure met Sections 41 and 45 of the Employment Act

Holding

The procedure was fair: the Claimant was informed of allegations, given investigations, show-cause letter, hearing, and appeal; her claim of denial of her chosen companion was not borne out by the minutes

Reasoning

The Claimant recorded a statement under investigation, replied in detail to the show-cause letter, attended a hearing accompanied by a colleague whose attendance she confirmed at the outset without protest, and the minutes were signed by her. She was advised of a right of appeal, exercised it, and conceded the appeal decision was communicated. Compulsory leave extensions did not breach policy since she continued on full pay.

p. 7
02

Whether the Respondent had valid reason to terminate under Sections 43 and 45

Holding

Yes - the Claimant's negligent handling of her computer and associations with persons implicated in the cyber-fraud gave sound, defensible and well-founded reasons

Reasoning

The Claimant granted unauthorized remote access to colleagues, kept a wildcard/root password contrary to password standards, left her computer unattended and unlocked allowing malware infection, and was associated with persons connected to the fraud, including advising Sharon Anyango on opening the account used to channel stolen funds. Applying the genuine-belief standard, the Court found sufficient reason established.

p. 9
03

Whether the Counterclaim was established

Holding

The Counterclaim was allowed - the unpaid loan balance and the unreturned IPhone were undisputed

Reasoning

No Response to the Counterclaim was found on record, and in her evidence the Claimant did not dispute the loan amount owed at termination or that she was issued an IPhone she did not return. The Counterclaim was therefore allowed as prayed.

p. 9

Legal principles established

#
  • The standard of proof of reason for unfair termination under Section 43 of the Employment Act is not proof beyond reasonable doubt; the employer need only show it genuinely believed the reason existed at the time of termination, and a valid reason is one which is sound, defensible and well-founded

Court orders

#
  1. 1.The Claim is dismissed with no order on the costs
  2. 2.The Counterclaim is allowed as prayed, but with no order on the costs
  3. 3.The Claimant is at liberty to collect her certificate of service and terminal dues, as offered by the Respondent, in the letter of termination
Jurisdiction invoked
Employment Act 2007 (Sections 41, 43, 44, 45) - first-instance Employment and Labour Relations Court claim

Key timeline

#

Practical implications

#

Frequently asked questions

#

Cite this brief

#

Cite this brief

Caselaw, "Njoroge v SBM Bank Kenya Limited (Cause E347 of 2021) [2025] KEELRC 180 (KLR)", Case Analysis (2025). Not stated in the judgment. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/180/eng@2025-01-31

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.