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ELRCPartially AllowedNot stated in the judgment· [2025] KEELRC 167 (KLR)

Onyango v Kenya Revenue Authority (Cause E595 of 2022) [2025] KEELRC 167 (KLR)

Employment and Labour Relations Court
30 January 2025
4,440 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~18 min to read original · ~4 min brief

The bottom line

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Kenya's Employment Court ruled KRA unfairly fired an employee because it sent a critical disciplinary letter to her email account it had blocked.

What this practically means

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Executive summary

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The Claimant, employed by the Kenya Revenue Authority as a Data Entry Operator from 2004, was suspended on 9th November 2016 to facilitate investigations into allegations that she facilitated the processing of fake Customs Transit Bonds purportedly from Occidental Insurance valued at Kshs 13,931,272, and received Kshs 2,627,990 from the fraud's main suspect. She was issued show cause letters in 2017 and 2019, did not attend a disciplinary hearing scheduled for 23rd August 2019, and was terminated on 29th August 2019 for gross misconduct. Her appeal failed and terminal dues were settled. She sued, alleging unfair termination, a flawed disciplinary process, denial of documents, and unlawful prolonged suspension contrary to Article 47 of the Constitution, the Employment Act, and the KRA Code of Conduct. The Respondent maintained the termination was lawful, procedural, and justified. The court found the second show cause letter was sent to the Claimant's official email which was blocked during her suspension, and that the Respondent failed to establish that the email address used to invite her to the disciplinary hearing belonged to her. The Respondent's witnesses did not provide substantive evidence linking the Claimant to the alleged wrongdoing. Applying Section 45(2) of the Employment Act, the court held the termination lacked both valid reasons and due process, and was therefore unfair. The court awarded the Claimant eight months' salary as compensation (Kshs 952,000 less statutory deductions), with costs of the suit and interest at court rates from the date of judgment. No declaration was issued, and no compensation for time lost out of employment was awarded.

Key legal issues

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01

Whether the show cause letter and hearing invitation were properly served on the Claimant

Holding

The second show cause letter was never received by the Claimant as it was sent to her official KRA email account which was blocked during her suspension

Reasoning

The court found the second show cause letter dated 15th July 2019 was sent to the Claimant's official email while she was on suspension, with her account blocked. The respondents also failed to establish that the yahoo.com email address used to invite her to the hearing belonged to the Claimant. In the absence of proof of service, the disciplinary process could not be deemed fair.

p. 7
02

Whether the termination was substantively and procedurally fair

Holding

The Claimant was unfairly and unjustly terminated without valid reasons being established and without due process

Reasoning

The Respondent's witnesses failed to provide substantive evidence linking the Claimant to the alleged misconduct. The court applied Section 45(2) of the Employment Act, requiring the employer to prove valid reasons and fair procedure. Having found the process flawed and reasons unestablished, the termination was unfair.

p. 8
03

Whether the Claimant's claim that documents were withheld was proved

Holding

The Claimant failed to produce the alleged human resource manual and to prove that she sought documents that were never provided

Reasoning

While the Claimant asserted her suspension exceeded three years contrary to the Respondent's human resource manual and that documents were withheld, she did not produce the manual or evidence of her requests. This element of her claim therefore remained unproven.

p. 8

Legal principles established

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  • An employer bears the burden of proving both valid reasons for termination and adherence to fair procedure under Section 45(2) of the Employment Act
  • Where an employer cannot establish that an employee was properly notified of and invited to a disciplinary hearing, due process is not satisfied

Court orders

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  1. 1.8 months' salary as compensation for the unfair termination, based on gross pay (8 x Kshs 119,000 = Kshs 952,000) less statutory deductions
  2. 2.Respondent to pay costs of the suit plus interest at court rates from the date of the judgment
Jurisdiction invoked
Employment and labour relations jurisdiction under Article 162(2) of the Constitution (implied; not expressly cited in the judgment)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Onyango v Kenya Revenue Authority (Cause E595 of 2022) [2025] KEELRC 167 (KLR)", Case Analysis (2025). Not stated in the judgment. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/167/eng@2025-01-30

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.