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ELRCPartially AllowedCause No 460 of 2017· [2025] KEELRC 134 (KLR)

Kebongo v Barclays Bank of Kenya Limited Presently Known as ABSA Bank Kenya PLC (Cause 460 of 2017) [2025] KEELRC 134 (KLR)

Employment and Labour Relations Court
Invalid Date
8,438 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court found a banker resigned voluntarily, not constructively dismissed, but ordered her employer to purge disciplinary letters from her file.

What this practically means

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Executive summary

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The claimant, a former senior branch manager who had served the respondent bank for close to twenty years in aggregate, claimed that from November 2016 she was subjected to a campaign of suspensions, show cause letters, disciplinary hearings and reassignment that drove her to resign in August 2017. She sought declarations of unfair labour practice and constitutional violations, expungement of adverse letters, a finding of constructive dismissal and damages exceeding Kshs 7 million, unpaid bonuses and aggravated damages. The respondent contended that she resigned voluntarily, was paid terminal dues, and that issues arising from matters known to it as at 3rd February 2017 had been conclusively dealt with by Mbaru J's ruling of 11th May 2017, rendering them res judicata. The court framed three issues: the effect of the 2017 ruling, constructive dismissal, and entitlement to reliefs. It held that the earlier ruling gave the claimant a clean page and revisiting those matters would be res judicata. On constructive dismissal, the court found the resignation letter contained no complaint of mistreatment; the show cause letter of 22nd August 2017 was unsigned by both parties and of no probative value, so the claimant's resignation stood as voluntary. The unfair termination and constitutional claims therefore failed. However, the court ordered the respondent to purge all show cause and warning letters issued as at 3rd February 2017 from the claimant's personnel file and permanently restrained it from relying on them in any future employment or background check. Each party was ordered to bear its own costs.

Key legal issues

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01

Whether the ruling of 11th May 2017 conclusively dealt with matters within the respondent's knowledge as at 3rd February 2017

Holding

Yes; matters known to the respondent as at 3rd February 2017 were resolved by Mbaru J's ruling and could not be revisited

Reasoning

The court noted Mbaru J's ruling restrained further disciplinary action on matters within the respondent's knowledge as at 3rd February 2017, ordered the claimant back to work in a similar role, and directed that the respondent address the relationship with Mr Godwin Onungah. The court construed that as a clean page; revisiting the same issues would contradict the orders and amount to res judicata.

p. 14
02

Whether the claimant was constructively dismissed

Holding

No; she resigned voluntarily and the resignation was accepted

Reasoning

The resignation letter dated 21st August 2017 contained no adverse background or complaint of bullying, harassment or humiliation; those grievances appeared only in the exit interview. The show cause letter of 22nd August 2017 was unsigned by both author and recipient and thus of no probative value. The claimant was paid terminal dues, cleared and issued a certificate of service.

p. 15
03

Whether the claimant was entitled to the constitutional and other reliefs sought

Holding

No; the claims were corollary to unfair termination which was not found, and no evidence showed adverse disciplinary processes after the ruling

Reasoning

Having found the claimant resigned and was not terminated, the court declined to delve into discrimination and constitutional violations, as they were corollary to a finding of unfair termination. Apart from the impugned unsigned show cause letter, no evidence showed adverse disciplinary processes after 11th May 2017. However, the court granted the order to purge the file, deeming it fit in light of Mbaru J's ruling.

p. 15

Legal principles established

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  • A resignation letter that contains no complaint of mistreatment, coupled with acceptance of the resignation and payment of terminal dues, defeats a claim of constructive dismissal
  • An unsigned show cause letter, neither signed by the author nor the recipient, has no probative value
  • Issues conclusively dealt with in an earlier interlocutory ruling of the court cannot be revisited, amounting to res judicata

Court orders

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  1. 1.The claim for unfair termination is dismissed
  2. 2.The respondent is ordered to purge from the claimant's personnel file all show cause and warning letters issued to the claimant as at 3rd February, 2017 in line with the order issued by Mbaru J on 11th May, 2017
  3. 3.The respondent is permanently prohibited from considering or taking into account the show cause and warning letters issued to the claimant as at 3rd February, 2017, in any future employment opportunity within itself that the claimant may apply for and/or in any background check over the claimant a third party potential employer may seek from the respondent
  4. 4.Each party to bear their own costs of the suit

Authorities

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Legislation

  • Constitution of Kenya, 2010Articles 27(1) & (5), 41(1) & (2), 47
  • Fair Administrative Actions ActSections 4(1), 4(3), 4(4) and 5
  • Employment ActSection 51

Cases cited (9)

  • Coca Cola East & Central Africa Limited v Maria Kagai Lugaga
    [2015] eKLR
  • Kenya Ports Authority v Munyao & 4 others
    (Petition E008 of 2023) [2023] KESC 112 (KLR)
  • Reuben Njuguna Gachukia & another v Inspector General of the National Police Service & 4 others
    [2019] eKLR
  • John Florence Maritime Services Ltd & Another v Cabinet Secretary for Transport and Infrastructure & 3 Others
    (2015) eKLR
  • Herbert Wafula Waswa v Kenya Wildlife Services
    (2020) eKLR
  • Deya v Safaricon Limited
    (Cause 630 of 2019) (2022] KEELRC 13561 (KLR)
  • Haki Na Sheria Initiative v Inspector General of Police & 3 others
    [2020]
  • Dr. Magare Gikenyi Benjamin and Others v The Cabinet Secretary Lands, Public Works Housing and Urban Development and Others
    HCCHRPET/E154/2024
  • Adera v Sukari Industries
    (Civil Appeal 88 of 2019) (2023) KECA 1086 (KLR) (22 September 2023)
Jurisdiction invoked
Original employment and labour relations jurisdiction of the Employment and Labour Relations Court (claim for unfair labour practice, constructive dismissal and constitutional violations in employment)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Kebongo v Barclays Bank of Kenya Limited Presently Known as ABSA Bank Kenya PLC (Cause 460 of 2017) [2025] KEELRC 134 (KLR)", Case Analysis (). Cause No 460 of 2017. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/134/eng@2025-01-24

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.