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ELRCPartially AllowedNot stated in the judgment (Statement of Claim filed 19th October 2017)· [2023] KEELRC 2684 (KLR)

Githura v Safaricom Limited (Cause 2122 of 2017) [2023] KEELRC 2684 (KLR)

Employment and Labour Relations Court
27 October 2023
7,005 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~28 min to read original · ~4 min brief

The bottom line

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Safaricom rightly dismissed an employee for sexual harassment, but lost on damages because it hid who had accused her.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent as a Customer Experience Executive from September 2013, was suspended on 7th October 2016 and summarily dismissed on 4th November 2016 following allegations of sexual harassment of female colleagues and insubordination. She challenged the dismissal as procedurally unfair and discriminatory, citing her mental health condition and sexual orientation. Her mother and legal guardian was substituted as Claimant by consent on 12th October 2022, the Claimant having been adjudged a person suffering from a mental disorder under the Mental Health Act. The court framed four issues: mental capacity to stand the disciplinary hearing, substantive justification for termination, procedural fairness, and reliefs. It held there was no evidence the Respondent knew of the Claimant's mental health condition at the time of the hearing, so the employer could not be faulted. On substance, the court found the Respondent proved on a balance of probabilities that the Claimant made unwelcome, unreciprocated sexual advances towards colleagues Esther Muthoni Kinyenje and Joyce Kagwiria, corroborated by witness statements and social media messages, justifying termination under Sections 43 and 45 of the Employment Act. However, the disciplinary process was procedurally unfair: the Notification of Disciplinary Hearing did not disclose the identity of the complainant(s), and the Claimant's enquiries at the hearing went unanswered, compromising her defence. Following Ol Pejeta Ranching Limited vs David Wanjau Muhoro, the court declared the summary dismissal procedurally unfair and unlawful, and awarded compensatory damages of four months' gross salary (Kshs 258,808), with interest from the date of judgment and costs of the suit. The twelve months' salary and general damages sought were not awarded.

Key legal issues

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01

Mental capacity to stand the disciplinary hearing

Holding

The Respondent cannot be faulted for holding the disciplinary hearing because there was no evidence it knew of the Claimant's mental health condition at the time; the adjudication of mental disorder occurred on 15th July 2022, long after termination

Reasoning

The discharge summary from Chiromo Lane Medical Centre related to an admission in February 2017, after the disciplinary hearing of October 2016 and after the termination decision. There was no evidence the Respondent possessed information about therapy at Build & Restore at the time of the hearing. The Claimant was at work when suspended. The court therefore held the employer acted properly in convening the hearing.

p. 8
02

Justifiable reason for termination (substantive fairness)

Holding

The Respondent proved on a balance of probabilities that it had valid and fair reasons related to the Claimant's conduct - unwelcome, unreciprocated sexual advances towards colleagues contrary to its Harassment Policy

Reasoning

The Ethics and Compliance investigations gathered statements from Esther, Joyce, Reuben and Micah, corroborated by social media messages. The Claimant admitted making advances that were rebuffed, yet persisted to the point of being blocked on social media. Her own messages acknowledged the conduct could amount to sexual harassment. The court applied Section 43 of the Employment Act and the balance-of-probabilities standard, and rejected the respondeat superior argument based on the team-building event because the conduct continued well beyond that event.

p. 11
03

Procedural fairness of the disciplinary process

Holding

Although the Respondent substantially complied with Section 41, the process was procedurally unfair because the Claimant was not told the identity of her accuser(s) and could not properly prepare her defence

Reasoning

The Notification of Disciplinary Hearing referred generically to a colleague without naming her; in fact four colleagues had complained. The Claimant repeatedly asked at the hearing who had complained but got no answer. Relying on Ol Pejeta Ranching Limited vs David Wanjau Muhoro, the court found the allegations too general, compromising her defence, and thus the termination was procedurally unfair and unlawful despite being substantively justified.

p. 13
04

Reliefs

Holding

Compensatory damages of four months' gross salary (Kshs 258,808) awarded, not the twelve months' salary sought, reflecting the mixed outcome and the length of the employment relationship

Reasoning

The court balanced its finding of substantive justification against procedural unfairness. A four-month compensatory award accounted for the length of the employment relationship. The broader declarations and general damages sought were not granted in the form claimed; costs and interest from the date of judgment were awarded to the Claimant.

p. 13

Legal principles established

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  • An employer must disclose to an employee the specific allegations, including the identity of complainants, to enable effective defence at a disciplinary hearing; failure to do so renders the process procedurally unfair
  • Unwelcome and unreciprocated sexual advances continued after the recipient has asked the pursuer to stop amount to sexual harassment justifying termination
  • The standard of proof in unfair termination cases is on a balance of probabilities, and the employer need only prove reasons it genuinely believed to exist at the time of termination

Court orders

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  1. 1.A declaration that the summary dismissal of the Claimant by the Respondent was procedurally unfair hence unlawful
  2. 2.The Claimant is awarded compensatory damages in the sum of Kshs 258,808.00 being equivalent to four (4) months of her gross salary
  3. 3.Interest on the amount in (b) at court rates from the date of Judgment until payment in full
  4. 4.The Claimant shall also have the costs of the suit

Authorities

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Legislation

  • Employment ActSection 49(1)(c)
  • Employment ActSection 43(1)
  • Employment ActSection 43(2)
  • Employment ActSection 45(2)(a) and (b)
  • Employment ActSection 45(2)(c)
  • Employment ActSection 41(1)
  • Employment ActSection 6
  • Mental Health ActSection 2
  • Constitution of Kenya, 2010Article 21(3)
  • Constitution of Kenya, 2010Article 19(2)
  • Constitution of Kenya, 2010Article 29
  • Constitution of Kenya, 2010Article 54(1)(a)
  • Constitution of Kenya, 2010Article 28
  • Constitution of Kenya, 2010Article 41
  • Constitution of Kenya, 2010Article 159(2)(d)
  • Constitution of Kenya, 2010Article 48
  • Civil Procedure ActSection 1B
  • Civil Procedure RulesOrder 21 Rule 1

Cases cited (10)

  • SRM vs GSS(K) Limited & another
    (2017) eKLR
  • Walter Ogal Anuro vs Teachers Service Commission
  • Anthony Mkala Chitavi vs Malindi Water & Sewerage Company Limited
    (2013)
  • Freddy Kipkorir Lang’at vs Co-operative University of Kenya
    (2021) eKLR
  • P.O vs Board of Trustees, A.F & 2 others
    (2014) eKLR
  • N.M.L vs Peter Petrausch
    (2015) eKLR
  • Gilbert Michael Maigacho vs Coast Development Authority
  • Kenya Revenue Authority vs Reuwel Waithaka Gitahi & 2 Others
    (2019) eKLR
  • George Okelleo Munyolo vs Unilever Kenya Limited
    (2019) eKLR
  • Ol Pejeta Ranching Limited vs David Wanjau Muhoro
    [2017] eKLR
Jurisdiction invoked
Original jurisdiction under the Employment Act and the Constitution (fair labour practices); judgment delivered under the court's COVID-19 directions pursuant to Article 159(2)(d) and Article 48 of the Constitution and Section 1B of the Civil Procedure Act

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Githura v Safaricom Limited (Cause 2122 of 2017) [2023] KEELRC 2684 (KLR)", Case Analysis (2023). Not stated in the judgment (Statement of Claim filed 19th October 2017). Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2023/2684/eng@2023-10-27

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.