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ELRCPartially AllowedConstitutional Petition No E052 of 2023· [2023] KEELRC 1398 (KLR)

Arendse & 42 others v Meta Platforms, Inc & 3 others; Kenya Human Rights Commission & 8 others (Interested Parties) (Constitutional Petition E052 of 2023) [2023] KEELRC 1398 (KLR)

Employment and Labour Relations Court of Kenya
2 June 2023
24,005 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~96 min to read original · ~4 min brief

The bottom line

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Kenya's employment court blocked Facebook's content-moderator redundancies, ruled Meta (not its outsourcing agent) is the real employer, and ordered proper mental-health care for the workers.

What this practically means

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Executive summary

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This is a ruling by the Employment and Labour Relations Court at Nairobi (Byram Ongaya, Principal Judge) on the petitioners' notice of motion dated 17.03.2023 in a constitutional petition by 34 Facebook content moderators engaged through Samasource EPZ Ltd (Sama) to moderate content for Meta Platforms Inc. and Meta Platforms Ireland Ltd. The application sought interim orders restraining a redundancy announced by notices of 10.01.2023 and 18.01.2023 affecting approximately 260 moderators, plus ancillary protective orders. The Court first struck out the replying affidavit of Joanne Redmond for the 1st and 2nd respondents because its jurat bore a futuristic date (08.06.2023) and it was notarised outside the Commonwealth without authentication, holding that an affidavit is not amendable by the slip rule. The 4th respondent's affidavits, commissioned by an advocate without a current practising certificate, were also struck out, while a replacement affidavit by Annpeace Alwala filed under leave was allowed on record. On the merits, the Court held that the 1st and 2nd respondents were the principal employers of the moderators — they owned the content moderation work, the SRT digital workspace, the operational requirements and the remuneration — with Sama acting as agent, foreman, manager or factor under section 2 of the Employment Act. The redundancy was prima facie not genuine since the work remained available. The Court found the work inherently hazardous to mental health, engaged the Occupational Safety and Health Act, 2007, and directed interested parties to review law and policy for digital work. Applying Giella v Cassman Brown, the Court granted all the interim injunctions sought (with one modification allowing engagement of the 4th respondent if the existing moderators are retained), encouraged ADR, awarded costs against the 1st–3rd respondents jointly and severally, and referred the file for mention before Nduma J on his resumption from leave. The sub judice objection based on the Daniel Motaung petition was rejected.

Key legal issues

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01

Admissibility of affidavits commissioned without a valid practising certificate or with a futuristic jurat date

Holding

The Joanne Redmond replying affidavit (futuristic jurat date, notarised outside the Commonwealth without authentication) and the 4th respondent's affidavits commissioned by an advocate without a current practising certificate were struck out as inadmissible; the replacement Alwala affidavit filed under leave was allowed.

Reasoning

The Court found the futuristic jurat went to the root of the affidavit — whether the deponent ever appeared before the notary — and that the slip rule cannot cure an affidavit because affidavits are not pleadings. Foreign affidavits from outside the Commonwealth require proof of authentication under section 88 of the Evidence Act. Affidavits commissioned by an advocate without a practising certificate constitute a substantive irregularity that Article 159(2) and Order 19 rule 7 cannot cure.

02

Whether the 1st and 2nd respondents are the employers of the Facebook content moderators

Holding

Yes — the 1st and 2nd respondents are the primary or principal employers; the 3rd respondent is merely their agent, foreman, manager or factor; the 3rd and 4th respondents are secondary employers as agents of the 1st and 2nd respondents.

Reasoning

Applying the statutory definitions in section 2 of the Employment Act and the control/integration/remuneration tests from Cable & Wireless v Muscat and Everret Aviation, the Court found the work of content moderation, the SRT digital workspace, operational requirements, performance metrics and the funds for pay all belonged to the 1st and 2nd respondents. The outsourcing contract relied on by the respondents was not disclosed, so no allocation of employer obligations shifting liability away from the owners of the work was established.

p. 26
03

Validity of the redundancy

Holding

Prima facie there was no genuine or valid reason for the redundancy: the work of content moderation remained available through the 1st and 2nd respondents, the 3rd respondent's stated reasons were inconsistent, and the reason failed the requirements of sections 43, 45 and 47(5) of the Employment Act.

Reasoning

The 3rd respondent's accounts of why the redundancy occurred (own business pivot versus loss of the Meta contract) contradicted each other, and extension of the last working day to suit the incoming vendor showed the work was still available. Since the jobs provided by the 1st and 2nd respondents had not become superfluous or abolished, the redundancy definition in section 2 of the Employment Act was not satisfied prima facie.

p. 35
04

Occupational safety and health of content moderators

Holding

The work of content moderation is inherently hazardous with serious mental-health risks; the 1st and 2nd respondents as owners of the digital work and workspace, and the 3rd respondent as employer/agent, are strictly bound by the Occupational Safety and Health Act, 2007 and an order for proper medical, psychiatric and psychological care was justified.

Reasoning

The parties agreed the work is hazardous; a consultant psychiatrist's letter linked an applicant's insomnia to her work; and the 3rd respondent's provision of counsellors and one-year post-separation wellness support acknowledged the hazard. The Court held that in a constitutional petition, once violation or threat of violation is established, the Court must frame appropriate relief, even where OSHA regulations do not specifically cover digital work, and directed the interested parties to review law and policy for digital workspaces.

p. 30
05

Whether the petition was sub judice the Daniel Motaung petition

Holding

No — the causes of action and issues are distinct; the earlier petition does not determine the matters in issue here.

Reasoning

The cause of action in the present petition accrued long after that in the earlier petition, and even if the earlier petition were decided one way or the other, the present petition would still have to proceed to full hearing and determination. Allegations about safety and working conditions overlapping with the Motaung petition therefore did not disentitle the applicants.

p. 38
06

Whether the interim injunction threshold was met

Holding

Yes — a prima facie case with probability of success and irreparable injury (potential permanent mental ailment and inability to prosecute the petition if foreign applicants left the jurisdiction) were established; balance of convenience also favoured the applicants.

Reasoning

Applying Giella v Cassman Brown sequentially as explained in Nguruman, the Court found the applicants' principal-employer case showed an apparently infringed right to fair labour practices under Article 41. Damages were not an adequate remedy because the acts complained of were prima facie unlawful, and separation would scatter foreign applicants beyond the Court's effective reach while exposing them to untreated occupational mental ill-health.

p. 36

Legal principles established

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  • The essentials of a contract of employment are the obligation to provide work for remuneration and the obligation to perform it, coupled with control; it does not matter whether payment arrangements are made directly or indirectly through a third party.
  • An owner of work and workspace who provides the digital work, digital workspace, operational requirements and remuneration of workers is the principal employer, and an outsourcing agent is the agent, foreman, manager or factor within the meaning of the Employment Act.
  • An affidavit is not a pleading amenable to amendment and is not a court document, so the slip rule is unavailable to cure a futuristic jurat date; such an affidavit is inadmissible.
  • Where the defendant's complained-of act is or may be unlawful, the adequacy of damages as a remedy does not fall for consideration.

Court orders

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  1. 1.Interim injunction restraining the 1st, 2nd and 3rd respondents from implementing the redundancy notices of 10.01.2023 and 18.01.2023 and from terminating the Facebook Content Moderators' contracts pending hearing of the petition.
  2. 2.Interim injunction restraining the 1st, 2nd and 3rd respondents from varying the contractual terms of the Facebook Content Moderators in a manner unfavourable to the moderators.
  3. 3.Interim order extending any contracts that were to lapse before determination of the petition.
  4. 4.Interim injunction restraining the 1st and 2nd respondents from engaging content moderators for the Eastern and Southern African region through the 4th respondent or otherwise, unless the existing content moderators are retained in employment upon the prevailing or better terms as the respondents may jointly or severally arrange.
  5. 5.Prohibitory order restraining the 1st, 2nd and 4th respondents from refusing to recruit qualified content moderators on grounds of previous engagement through the 3rd respondent.
  6. 6.Prohibitory order restraining all respondents from threatening or retaliating against any moderators as a result of the institution of the petition.
  7. 7.Order compelling the 1st, 2nd and 3rd respondents to provide proper medical, psychiatric and psychological care for the petitioners and other Facebook Content Moderators in place of 'wellness counselling'.
  8. 8.Order compelling the 1st, 2nd and 3rd respondents to regularise the immigration status of all Facebook Content Moderators who are immigrants and protect them from deportation.
  9. 9.Order that the 4th–8th interested parties review the status of the law and policy on protection of employees' occupational safety and health in the sector of virtual or digital work, digital workspaces and digital workplace and report to the Court.
  10. 10.Order that the 4th–8th interested parties review the status of employment policy and law and steps to provide for the rights and obligations of employers and employees in the sector of virtual or digital work, digital workplace and digital workspaces.
  11. 11.Parties encouraged to consider alternative dispute resolution including negotiation, conciliation or mediation.
  12. 12.The 1st, 2nd and 3rd respondents jointly or severally to pay the costs of the application.
  13. 13.Parties to agree on a convenient date for mention before Nduma J upon resumption from leave.

Authorities

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Legislation

  • Constitution of Kenya, 2010Articles 22, 23, 25(?) (259(1)), 27, 41, 48, 50, 159(2)
  • Constitution of Kenya (Protection of Rights and Fundamental Freedoms) Practice and Procedure Rules, 2013Rules 3, 19, 23, 24
  • Employment and Labour Relations Court ActSections 2, 3(1), 3(2), 12
  • Employment and Labour Relations Court (Procedure) Rules, 2016Rules 17, 28
  • Civil Procedure ActSections 1A, 1B
  • Civil Procedure Rules (Order 5 and Order 19 rule 7)Order 5 Rules 21, 22, 22A, 22B, 25, 26; Order 19 rule 7
  • Employment Act, 2007Sections 2, 5, 40(1)(a), 43, 45, 46(h), 47(5), 49
  • Occupational Safety and Health Act, 2007Sections 24, 103 (and definitions)
  • Factories and Other Places of Work (Medical Examination) Rules, 2005Rule 2; First Schedule; Fourth Schedule
  • Oaths and Statutory Declarations ActSections 2, 5
  • Evidence Act, Cap 80Section 88
  • Advocates ActSection 9

Cases cited (29)

  • Transmara Sugar Company Limited v Hosea Muga & Another
    [2021] eKLR
  • Pastificio Lucio Garofalo SPA v Security & Fire Equipment Co. & another
    [2001] eKLR
  • Caltex Oil (Kenya) Limited v New Stadium Services Station Ltd & Another
    [2002] eKLR
  • Mutua v Anwarali & Brothers Limited
    [2003] eKLR
  • Central Bank of Kenya and Reliance Bank Ltd
    unreported, Nairobi HCCC Misc Application No. 427 of 2000
  • Cable & Wireless Plc v P. Muscat
    [2006] EWCA Civ. 220
  • Everret Aviation Limited v Kenya Revenue Authority
    (2013) eKLR
  • Opige & 4 others v Bollore Africa Logistics (K) Ltd & another
    (Cause 965 of 2016) [2022] KEELRC 13067 (KLR)
  • Kenya County Government Workers' Union v County Government of Nyeri & another
    [2015] eKLR
  • Peter Wambugu Kariuki & 16 Others v Kenya Agricultural Research Institute
    [2013] eKLR
  • Kenya Agricultural Research Institute v Peter Wambugu Kariuki & others
    Nakuru Civil Appeal No. 315 of 2015
  • Commission on Administrative Justice v Kenya Vision 2030 Delivery Board & 2 others
    [2019] eKLR
  • Ericson Kenya Limited v Attorney General & 3 others
    [2014] eKLR
  • Gitobu Imanyara & 2 others v Attorney General
    [2016] eKLR
  • Lucas Omoto Wamari & 2 others v Attorney General
    [2017] eKLR
  • Jennifer Muthoni Njoroge and others v Attorney General
    [2012] eKLR
  • Benedict Munene Kariuki & 13 others v Attorney General
    High Court Petition No. 722 of 2009
  • Giella v Cassman Brown
    (1973) EA 358
  • Nguruman Limited v Jan Bonde Nielsen & 2 others
    [2014] eKLR
  • Kenya Commercial Finance Co. Ltd v Afraha Education Society
    [2001] Vol. 1 EA 86
  • American Cyanamid Co. v Ethicon Ltd
    [1975] AC 396
  • Ramanlal Trambaklal Hatt v Republic
    [1957] E.A. 332
  • Mrao Ltd v First American Bank of Kenya Ltd & 2 others
    [2003] KLR 125
  • Geofirey Mworia v Water Resources Management Authority and 2 Others
    [2015] eKLR
  • Banis Africa Ventures Limited v National Land Commission
    [2021] eKLR
  • Said Almed v Mannasseh Benga & Another
    [2019] eKLR
  • Aikman v Muchoki
    (1984) KLR 353
  • Joseph Mbugua Gichanga v Co-operative of Kenya Ltd
    (2005) eKLR
  • Daniel Motaung v Samasource EPZ Ltd T/A Sama & Others
    ELRC Constitutional Petition No. E071 of 2022
Jurisdiction invoked
Articles 22, 23, 48, 50 and 159(2)(d) of the Constitution; section 3(1), 3(2) & 12 of the Employment and Labour Relations Court Act; Rules 3, 19, 23 and 24 of the Constitution of Kenya (Protection of Rights and Fundamental Freedoms) Practice and Procedure Rules, 2013; Rules 17 and 28 of the ELRC (Procedure) Rules, 2016

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Arendse & 42 others v Meta Platforms, Inc & 3 others; Kenya Human Rights Commission & 8 others (Interested Parties) (Constitutional Petition E052 of 2023) [2023] KEELRC 1398 (KLR)", Case Analysis (2023). Constitutional Petition No E052 of 2023. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2023/1398/eng@2023-06-02

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.