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ELRCPartially AllowedCause No 1466 of 2017· [2023] KEELRC 1233 (KLR)

Wanda v Marura Nursing Home Ltd (Cause 1466 of 2017) [2023] KEELRC 1233 (KLR)

Employment and Labour Relations Court
27 April 2023
3,611 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~14 min to read original · ~4 min brief

The bottom line

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A Kenyan hospital's vague dismissal letter and failure to hear its cleaner before firing her cost it over Kshs 112,000 in court-ordered compensation.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent hospital as a housekeeper/cleaner from 10th February 2016 at a monthly salary of Kshs 10,000, was summarily dismissed on 5th May 2017 by a letter citing cleaning that failed to meet the Respondent's standards. She sued for a declaration of unlawful termination, terminal dues of Kshs 174,915.39, a certificate of service, costs and interest. The Respondent defended the dismissal as arising from her conduct, alleging over five verbal warnings and poor performance. The court framed two issues: whether the termination was unfair, and whether the Claimant was entitled to the reliefs sought. Holding that the dismissal was a summary dismissal under section 44 of the Employment Act, the court found the termination letter framed in too general a manner to disclose the exact reason or its gravity, and that the Respondent failed to discharge its burden under section 45 to prove valid and fair reasons. It further found no evidence of compliance with the mandatory procedure in section 41, rendering the dismissal both substantively and procedurally unfair. On reliefs, the court awarded the salary withheld during the February 2017 suspension, underpayment of wages below the Legal Notice 117 of 2015 minimum (noting section 48 of the Labour Institutions Act forbids contracting out of wage orders), one month's salary in lieu of notice, untaken leave, and compensation of 7 months' gross salary under section 49(1)(b), rather than the 12 months sought. Costs and interest were awarded to the Claimant. The prayer for a certificate of service was not expressly disposed of.

Key legal issues

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01

Whether the summary dismissal was substantively justified

Holding

The Respondent failed to prove valid and fair reasons; the termination letter was framed too generally to disclose the exact reason or its gravity.

Reasoning

The only evidence of the conduct alleged was the termination letter of 5th May 2017. It referred generically to failing the Respondent's standards without identifying those standards, how they were measured or where they could be deduced. The court applied the test in Laws v London Chronicle and Walter Ogal Anuro, concluding the Respondent failed to discharge its burden under section 45.

p. 6
02

Whether the dismissal was procedurally fair under section 41

Holding

The Respondent adduced no evidence of adhering to section 41; the dismissal lacked procedural fairness.

Reasoning

Section 41 requires notification of the grounds, an opportunity to make representations, and consideration of those representations. The Respondent placed forth no evidence demonstrating compliance with any of these components. The court therefore found the dismissal afflicted by the absence of procedural fairness.

p. 6
03

Whether the salary withheld during the 14-day suspension was recoverable

Holding

Yes; suspension without pay had no legal foundation and the employee is entitled to the withheld salary.

Reasoning

Relying on Peterson Ndung'u v Kenya Power, the court held that under section 18(4) of the Employment Act even a summarily dismissed employee must be paid all monies due up to dismissal, and no provision allows withholding wages as a disciplinary imposition. The Respondent offered no justification for the suspension without pay.

p. 7
04

Whether the contractual salary of Kshs 10,000 was lawful given Legal Notice 117 of 2015

Holding

The contract salary was below the statutory minimum; the Claimant is entitled to the underpayment for the duration of employment.

Reasoning

The Legal Notice prescribed a basic monthly wage of Kshs 10,954.79 for general labourers including cleaners and house servants. Section 48 of the Labour Institutions Act forbids contracting out of wage orders for lesser wages, so the Respondent's argument that the contractual rate bound the Claimant was rejected.

p. 7
05

Quantum of compensation for unfair dismissal under section 49(1)(b)

Holding

Compensation awarded at 7 months' gross salary (Kshs. 76,683.53) rather than the 12 months sought.

Reasoning

Section 49(1)(b) contemplates the relief but the award is discretionary and depends on the circumstances. Considering the manner of dismissal, which passed for an unfair practice, and the Respondent's unjustifiable deviation from legal requirements, the court settled on 7 months' gross salary.

p. 7

Legal principles established

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  • An employee's misconduct does not inherently justify summary dismissal unless it is so grave as to show disregard of the essential conditions of the contract of service.
  • Procedural fairness in dismissal encompasses notification, hearing and consideration of representations; any default in adhering to section 41 renders the termination unfair.
  • There is no legal justification for an employer to deduct or withhold an employee's wages as a disciplinary measure, even during suspension or after summary dismissal.
  • Contractual wages below the statutory minimum prescribed in a Wage Order are unenforceable to that extent; employers cannot contract out of minimum wage terms.

Court orders

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  1. 1.Declaration that the termination of the Claimant's employment was both procedurally and substantively unfair
  2. 2.Salary for the days when she was on suspension, Kshs. 4,381.90
  3. 3.One month's salary in lieu of notice, Kshs. 10,954.79
  4. 4.Salary underpayment (954 x 12 months), Kshs. 11,448.00
  5. 5.Compensation for untaken leave days, Kshs. 8,847.46
  6. 6.Compensation pursuant to section 49(1)(b) of the Employment Act of 7 months' gross salary, Kshs. 76,683.53
  7. 7.Costs of the suit to the Claimant
  8. 8.Interest at court rates on the sums awarded from the date of judgment till full payment

Authorities

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Legislation

  • Employment Act, 2007Section 44
  • Employment Act, 2007Section 43
  • Employment Act, 2007Section 45(1) and (2)
  • Employment Act, 2007Section 41
  • Employment Act, 2007Section 49(1)(b) and 49(5)
  • Employment Act, 2007Section 18(4)
  • Labour Institutions ActSection 48
  • Legal Notice No. 116 of 2015 (Wage Order)Minimum wage of Kshs 10,954 for housekeepers
  • Legal Notice No. 117 of 2015 (Wage Order)Basic salary of Kshs 10,954.79 for general labourer including cleaner, sweeper, gardener, children's ayah, house servant, day watchman
  • Constitution of Kenya, 2010Article 159(2)(d)
  • Constitution of Kenya, 2010Article 48
  • Civil Procedure RulesOrder 21 Rule 1
  • Civil Procedure Act (Chapter 21, Laws of Kenya)Section 1B

Cases cited (5)

  • Walter Ogal Anuro v Teachers Service Commission
    (2013)
  • Thomas Sila Nziro vs Bamburi Cement Limited
    2014
  • Benjamin Chepkairon v Kenya Urban Roads Authority
    (2016) eKLR
  • Laws v- London Chronicle Limited
    [1959] 2 ALL L.R 285
  • Peterson Ndung'u & 5 others v Kenya Power and Lighting Company Limited
    [2014] eKLR
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment Act, 2007 (sections 41, 43, 44, 45 and 49) and the Labour Institutions Act

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Wanda v Marura Nursing Home Ltd (Cause 1466 of 2017) [2023] KEELRC 1233 (KLR)", Case Analysis (2023). Cause No 1466 of 2017. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2023/1233/eng@2023-04-27

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.