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ELRCPartially AllowedCause No 345 of 2019· [2023] KEELRC 14 (KLR)

Murage v Style Industries Ltd (Cause 345 of 2019) [2023] KEELRC 14 (KLR)

Employment and Labour Relations Court
12 January 2023
4,609 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court ruled that firing an employee for poor performance without a proper process and evidence is unfair, even if the employee signed a settlement certificate.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent from November 2013 as an IT executive rising from a gross salary of Kshs 85,000 to Kshs 249,883, received consistently excellent ratings until 2017-2018 when he was rated 'moderate'. He protested the evaluation, was placed on a performance improvement plan (PIP) which he initially refused to sign, and was terminated on March 1, 2019 on grounds of poor performance. He claimed unfair termination, 12 months' compensation, unpaid house allowance, salary for services to five sister companies, a certificate of service, costs and interest. The Respondent defended the termination as procedurally sound and relied on a clearance certificate in which the Claimant acknowledged full and final settlement of Kshs 261,802. The court found the Respondent failed to comply with section 41 of the Employment Act: the Claimant was placed on the PIP without his involvement, no formal invitation to a disciplinary hearing was issued, and no concrete evidence of measurement tools or feedback on progress was produced to justify the sudden drop from 'excellent' to 'moderate'. The court distinguished Coastal Bottlers v Kimathi Mithika, holding that the clearance certificate, signed almost two months after termination without an itemized breakdown of dues, did not absolve the employer of statutory obligations. The claim was partially allowed: 5 months' salary (Kshs 1,249,165) as compensation, costs, interest from judgment, and a certificate of service within 14 days. The house allowance claim failed for want of documentary proof of entitlement, and the claim for sister-company salary was rejected as far-fetched.

Key legal issues

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01

Procedural fairness in termination for poor performance under section 41 of the Employment Act

Holding

Termination was unfair because the Claimant was not invited to a formal disciplinary hearing and was placed on the PIP without his involvement

Reasoning

The court noted the respondent failed to inform the claimant of a disciplinary meeting despite its own letter of July 9, 2018 indicating that failure to improve could lead to a disciplinary hearing. Section 41(1) requires an explanation of reasons for termination in the presence of a fellow employee or shop floor union representative of the employee's choice. This was not done, rendering the termination procedurally unfair.

p. 6
02

Employer's burden of proof where termination is based on poor performance

Holding

The employer failed to produce concrete evidence of measurement tools and feedback on progress, and the sudden fall from 'excellent' to 'moderate' ratings was unexplained

Reasoning

Citing Jane Samba Mukala, the court emphasized that where poor performance is the reason for termination, the employer bears a high level of proof and must show it had a policy or practice for measuring performance and measures taken to address poor performance. The court was not presented with evidence of measurement tools or feedback on progress during the PIP period.

p. 7
03

Effect of a discharge voucher/clearance certificate on a claim for unfair termination

Holding

The clearance certificate did not absolve the employer; it was signed one and a half months after termination under circumstances not indicative of voluntary waiver, and the employee had not received an itemized breakdown of dues

Reasoning

Following De La Rue v David Opondo, the court held that a discharge voucher does not absolve an employer from statutory obligations. The document was titled 'clearance certificate', was signed almost two months after termination, and the claimant had repeatedly asked for a breakdown of the Kshs 261,802 paid without receiving one, showing he was not waiving claims.

p. 8

Legal principles established

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  • A discharge voucher (clearance certificate) does not absolve an employer from statutory obligations or bar a court from investigating alleged unfair termination, where the circumstances show the employee was desperate for dues
  • An employer terminating for poor performance must inform the employee of areas of poor performance, place him on a participatory PIP, and invite him to a disciplinary hearing in compliance with section 41 of the Employment Act

Court orders

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  1. 1.The claimant is awarded 5 months equivalent of salary being Kshs 1,249,165/= only
  2. 2.Costs awarded to the claimant
  3. 3.Interest at court rates from date of judgment until final payment
  4. 4.The certificate of service should be issued to the claimant within 14 days from the date of judgment

Authorities

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Legislation

  • Employment Act, 2007Section 41(1)
  • Employment Act, 2007Section 45(1)
  • Employment Act, 2007Section 49
  • Employment Act, 2007Section 51
  • Employment Act, 2007Section 31
  • Constitution of Kenya, 2010Article 159(2)(d)
  • Constitution of Kenya, 2010Article 48
  • Civil Procedure RulesOrder 21 Rule 1
  • Civil Procedure ActSection 1B

Cases cited (7)

  • Donald Odeke Vs Fidelity Security Ltd
    (2012) eKLR
  • National Bank of Kenya v Samuel Nguru Mutonya
    (2019) eKLR
  • Jane Wairimu Machir vs Mugo Waweru & Associates
    (2012) eKLR
  • Jane Samba Mukala vs Ol Tukal Lodge Limited
    Cause No 823 of 2011
  • Maina Mwangi vs Thika Coffee Mills Ltd
    2012 eKLR
  • De La Rue V David Opondo
    (2013) eKLR
  • Coastal Bottlers Limited V Kimathi Mithika
    (2018) eKLR
Jurisdiction invoked
Employment Act, 2007 (sections 41, 45, 49, 51); Employment and Labour Relations Court first-instance jurisdiction

Key timeline

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Practical implications

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Frequently asked questions

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Later judgments citing this (1)

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Judgments in the corpus that rely on this one. Where the Court said how it treated the authority, that is shown.

Cite this brief

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Cite this brief

Caselaw, "Murage v Style Industries Ltd (Cause 345 of 2019) [2023] KEELRC 14 (KLR)", Case Analysis (2023). Cause No 345 of 2019. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2023/14/eng@2023-01-12

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.