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ELRCPartially AllowedNot stated in judgment (ELRC claim filed 14.10.2019)· [2022] KEELRC 768 (KLR)

Godfrey Odipo Tom v Tabasamu Sacco Limited [2022] KEELRC 768 (KLR)

Employment and Labour Relations Court
18 February 2022
3,668 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court ruled that punishing an employee for the company's own system failures amounts to constructive dismissal, awarding him nearly Kshs. 900,000.

What this practically means

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Executive summary

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The claimant, employed as Finance Manager by the respondent SACCO from 09.07.2015 on renewable three-year fixed-term contracts renewed to May 2021, brought a claim for constructive dismissal and unfair termination. On 24.05.2019, while acting CEO, he transferred a telephone call to a teller handling the POS machine; a fraudster subsequently induced the teller to process four fraudulent transactions of Kshs. 69,901.00 each, losing the respondent Kshs. 279,604.00. The claimant took prompt remedial steps including reporting to the bank, police and CEO. The respondent's internal audit attributed the loss to deficient operational systems - no vendor-communication policy, no vendor register, no FRC registration and untrained cash-handling staff - yet the respondent surcharged the claimant Kshs. 139,802, debited his FOSA account denying him pay for June to August 2019, and demoted him to Senior Credit Officer with reduced allowance and authority. He resigned by letter of 30.08.2019 titled 'forced resignation'. The court, following Rika J in Kenneth Kimani Mburu and Grace Gacheri Muriithi, held the surcharge and demotion constituted double punishment amounting to fundamental breach destroying trust and confidence, rendering the resignation unfair constructive dismissal. The claimant was awarded 12 months' compensation, one month's notice pay, the deducted salaries and gratuity at 31%, less admitted loans of Kshs. 764,893.59 set off against the counterclaim, netting Kshs. 894,639.28. The leave claim was abandoned. The respondent was ordered to deliver a certificate of service and pay 50% of the claimant's costs.

Key legal issues

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01

Whether the claimant's resignation amounted to constructive dismissal

Holding

Yes - the unilateral unfair surcharge followed by demotion amounted to fundamental breach destroying trust and confidence

Reasoning

The internal audit attributed the fraud loss to deficiencies in the respondent's systems (no vendor communication policy, no vendor register, no FRC registration, untrained cash-handling staff), not to the claimant. Despite objections, the respondent surcharged the claimant Kshs. 139,802 by overdrawing his FOSA account (breaching section 19(3)) and demoted him to Senior Credit Officer with reduced allowance and authority. These double punishments were a fundamental breach and the claimant promptly resigned without condoning it.

02

Whether the surcharge under section 19(1)(c) of the Employment Act was lawful

Holding

No - the loss was not attributable to the claimant's negligence or dishonesty, so section 19(1)(c) did not apply

Reasoning

Section 19(1)(c) permits deduction for money shortages arising from an employee's negligence or dishonesty where the contract provides for entrustment with money. The court found the claimant took appropriate steps within his authority during the incident, had a clean record, and that the fraud succeeded due to the respondent's deficient operational systems as its own audit report disclosed, not any failure of due care by the claimant.

p. 3
03

Remedies and the counterclaim

Holding

Claimant awarded 12 months' compensation, one month's notice pay, deducted salaries for June-August 2019, and 15 months' gratuity at 31%, less admitted loans as set-off; certificate of service to be issued

Reasoning

Under section 49 the court considered the clean record of service, 4.5 years served on the second fixed-term contract, the unexpired term, and aggravating factors including the unilateral surcharge, denial of pay and demotion. Leave claim was abandoned; loans of Kshs. 764,893.59 were admitted and set off, yielding a net award of Kshs. 894,639.28. The counterclaim for notice pay failed.

p. 4

Legal principles established

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  • To establish constructive dismissal, the employee must show a fundamental breach of the contract of service by the employer making it difficult or impossible to continue in service, without condoning or consenting to the breach; at its heart is breach of the duty of trust and confidence
  • It is unfair labour practice for an employer to visit upon the employee adverse consequences for losses attributable to deficiencies in the employer's own operational policies and systems
  • A demotion may entail placement in a position with diminished remuneration and/or diminished scope of control, authority or lower reporting level; double punishment by unfair surcharge and unfair demotion amounts to fundamental breach justifying constructive dismissal
  • An employer may only deduct from wages an amount equal to a shortage arising through the employee's negligence or dishonesty where the contract specifically provides for entrustment with money, per section 19(1)(c) of the Employment Act

Court orders

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  1. 1.Declaration that the resignation amounted to unfair constructive dismissal
  2. 2.Respondent to pay the claimant Kshs. 894,639.28 by 01.04.2022, failing which interest to run from the date of judgment until full payment
  3. 3.Respondent to deliver the certificate of service by 01.03.2022
  4. 4.Respondent to pay 50% of the claimant's costs of the suit
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment Act, 2007 and Article 41(1) of the Constitution (fair labour practices)

Key timeline

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Practical implications

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Frequently asked questions

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Later judgments citing this (1)

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Judgments in the corpus that rely on this one. Where the Court said how it treated the authority, that is shown.

Cite this brief

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Cite this brief

Caselaw, "Godfrey Odipo Tom v Tabasamu Sacco Limited [2022] KEELRC 768 (KLR)", Case Analysis (2022). Not stated in judgment (ELRC claim filed 14.10.2019). Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2022/768/eng@2022-02-18

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.