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ELRCPartially AllowedNot stated in the judgment as provided· [2021] KEELRC 2186 (KLR)

Phoebe Masake v Taidys Restaurant [2021] KEELRC 2186 (KLR)

Employment and Labour Relations Court
5 February 2021
2,526 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
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The bottom line

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A Kenyan court ruled that firing an employee for poor performance without proof or a fair hearing is unlawful, awarding the worker over Kshs. 186,000.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent as an Accountant from 28 October 2014, was terminated on 24 April 2016 on grounds of 'poor and less than satisfactory performance'. She sued for a declaration of unfair termination, salary for April 2016, leave, off days, notice pay, transport allowance and general damages. The Respondent defended the suit, asserting the termination was lawful, that the Claimant neglected accounts reconciliation and NHIF remittances, and that it acted leniently by giving normal termination with notice pay rather than summary dismissal under section 44(4)(c) of the Employment Act. The court framed three issues: validity of the reason, fairness of the procedure, and entitlement to reliefs. On the first, the court held the Respondent failed to discharge its burden under sections 43 and 45: it produced no accounts records, no NHIF documents, no warning letters, no agreed performance targets and no performance measurement tools, and did not rebut evidence that the manager delayed signing cheques and that the receivership of Chase Bank impeded remittances. On procedure, the Respondent proved no disciplinary hearing as required by section 41; RW1 admitted he attended none. The termination was accordingly declared unfair and unlawful. The court awarded one month's salary in lieu of notice, three months' compensation for unfair termination, 22 leave days, 6 off days, April 2016 salary and pro rata leave, totalling Kshs. 186,692.30 subject to statutory deductions, based on the Respondent's own computation. The transport allowance claim was dismissed for lack of supporting evidence. The Claimant received costs plus interest at court rates.

Key legal issues

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01

Whether the reason for termination (poor performance) was valid and fair

Holding

The Respondent failed to prove a valid and fair reason; no accounts records, NHIF documents, warning letters, agreed targets or performance measurement tools were produced.

Reasoning

Under sections 43 and 45 of the Employment Act the employer must prove the reason for termination on a balance of probability. RW1 produced no accounts records to show the Claimant failed to reconcile the 2015 accounts, nor NHIF documents showing she delayed remittances; the manager did not testify to rebut evidence that he delayed signing cheques and that Chase Bank's receivership prevented timely payment. No warnings or performance targets were exhibited.

p. 3
02

Whether the termination procedure was fair

Holding

The procedure was unfair; the Respondent did not prove the Claimant was accorded a disciplinary hearing as required by section 41 of the Employment Act.

Reasoning

Section 41 obliges an employer, before terminating on grounds of misconduct, poor performance or physical incapacity, to explain the reasons to the employee and hear any representations. RW1 gave no evidence of a disciplinary hearing and admitted he never attended one. In the absence of proof of any hearing, the procedural limb of section 45 was not satisfied.

p. 3
03

Whether the Claimant is entitled to the reliefs sought

Holding

Partially: notice pay, three months' compensation, leave days, April 2016 salary and off days were awarded based on the Respondent's computation; transport allowance was dismissed for lack of evidence.

Reasoning

Having declared the termination unfair, the court awarded one month's salary in lieu of notice and three months' compensation, considering the Claimant's less than two years of service, absence of contributory misconduct and failure to secure alternative employment. Terminal dues were quantified on the computation produced by the Respondent and corroborated by the Claimant's admission. The transport allowance claim lacked supporting evidence.

p. 4

Legal principles established

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  • The employer bears the burden of proving a valid and fair reason for termination on a balance of probability; unsupported allegations of poor performance without records, warnings, agreed targets or performance measurement tools do not discharge that burden.
  • Before terminating an employee on grounds of poor performance, the employer must comply with section 41 of the Employment Act by explaining the reasons and hearing the employee's representations; failure to prove a disciplinary hearing renders the procedure unfair.

Court orders

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  1. 1.Declaration that the termination of the Claimant's employment was unfair and unlawful within the meaning of section 45 of the Employment Act
  2. 2.Kshs. 30,000 being one month salary in lieu of notice
  3. 3.Kshs. 90,000 being three months' salary as compensation for unfair termination
  4. 4.Kshs. 33,000 for leave days
  5. 5.Kshs. 27,692.30 for April 2016 salary
  6. 6.Kshs. 6,000 for 6 off days, totalling Kshs. 186,692.30 subject to statutory deductions
  7. 7.Costs of the suit to the Claimant plus interest at court rates from the date of the judgment

Authorities

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Legislation

  • Employment Actsection 41(1)
  • Employment Actsection 42(1)
  • Employment Actsection 43
  • Employment Actsection 44(3) and (4)
  • Employment Actsection 44(4)(c)
  • Employment Actsection 45
  • Employment Actsection 45(2)
  • ELRC Procedure RulesRule 28(3)

Cases cited (5)

  • Pamela Nelima Lutta v. Mumias Sugar Co. Ltd.
    [2017] eKLR
  • Alex Wainaina Mbugua v Kenya Airways Limited
    [2017] eKLR
  • Consolata Kemunto Aming’a v. Milimani High School
    [2019] eKLR
  • John Otieno & Another V. Erica Kuhuma t/a Rise & Shine Academy
    [2013] eKLR
  • Kenfreight (E.A) Ltd v Benson Nguti
    [2016] eKLR
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment Act (sections 41, 43, 44(4)(c), 45) and the Employment and Labour Relations Court (Procedure) Rules

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Phoebe Masake v Taidys Restaurant [2021] KEELRC 2186 (KLR)", Case Analysis (2021). Not stated in the judgment as provided. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2021/2186/eng@2021-02-05

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.