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ELRCPartially AllowedCause No. 276 of 2017· [2018] KEELRC 2156 (KLR)

Banking Insurance and Finance Union (Kenya) v Consolidated Bank of Kenya Limited [2018] KEELRC 2156 (KLR)

Employment and Labour Relations Court
9 February 2018
3,621 words in judgment
View original judgmentRead on Kenya Law Watch case
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·~14 min to read original · ~4 min brief

The bottom line

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A Kenyan court scrapped flawed disciplinary hearings against bank staff but kept them suspended, ordering fresh hearings that must include their union.

What this practically means

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Executive summary

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The claimant union moved the Employment and Labour Relations Court by application dated 22nd November 2017 seeking lifting of the suspension of 15 unionisable employees of the respondent bank, payment of withheld salaries and allowances, an order for thorough investigations and prosecution of the real culprits of a fraud, and costs. The bank opposed, relying on its Recognition Agreement, CBA and HR Manual, and contending that courts should only intervene in disciplinary processes in exceptional circumstances and that internal remedies had not been exhausted. The background was a large-scale fraud in which cheques stolen from Lavington Security Limited were diverted through accounts at the bank, resulting in losses of over Kshs.254 million; investigations led to show cause letters to 16 employees, suspension on half pay on 30th October 2017, and disciplinary hearings in November 2017. The court found valid reason to discipline the employees given the magnitude of the fraud, but agreed with the union that the hearings were procedurally defective: the employees were not offered union/shop steward representation and the hearing letters were not copied to the union, contrary to the Recognition Agreement, the HR Manual and Section 41 of the Employment Act. The court declined to stop the disciplinary process or reinstate the employees, instead setting aside the defective hearings and ordering fresh hearings involving the union, with the employees remaining on suspension. The orders affected only unionisable grievants. The judgment is dated 9th February 2018, delivered at Nairobi by Maureen Onyango, Judge.

Key legal issues

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01

Whether the disciplinary process was procedurally flawed for want of union representation

Holding

Yes - the employees were not given the option of union/shop steward representation and the union was not copied with the hearing letters, contrary to the Recognition Agreement, the HR Manual and Section 41 of the Employment Act

Reasoning

The Recognition Agreement, the respondent's HR Policies and Procedure Manual and Section 41 of the Employment Act all permit representation by a union official. The hearing letters only offered accompaniment by a work colleague and were not copied to the union. The court agreed with the applicant on this point and found the process did not meet the required procedure.

p. 5
02

Whether there was valid reason to take disciplinary action against the employees

Holding

Yes - massive fraud was established through the accounts, warranting disciplinary action despite possible differing levels of individual culpability

Reasoning

Investigations established that 813 cheques worth Kshs.180,129,913.25 were stolen and diverted through the bank, with total losses of Kshs.254,683,176.50. The grievants handled the accounts. Though culpability may vary and some may be innocent, determining each employee's responsibility is the employer's duty through disciplinary proceedings.

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Whether the flawed process justified stopping the disciplinary process and reinstating the employees

Holding

No - the remedy was to set aside the defective hearings and order fresh hearings with union involvement, not to halt the process

Reasoning

Citing Rebecca Ann Maina, the court held it should intervene to put things right rather than stop the process. Setting aside the hearings and ordering fresh ones with the union involved corrects the procedural defect while preserving the employer's managerial prerogative to discipline.

p. 5

Legal principles established

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  • The court has jurisdiction to intervene in a disciplinary process but only in very exceptional cases where compelling reasons are shown
  • Courts should not stop a disciplinary process altogether but intervene to put things right where the process is flawed
  • An employer has the right to discipline employees; courts should not intervene unless the process compromises fair hearing or departs from laid down procedure

Court orders

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  1. 1.Set aside the disciplinary hearings held in respect of the 15 members of the applicant
  2. 2.Ordered the respondent to carry out fresh disciplinary hearings involving the applicant (union)
  3. 3.Employees to remain on suspension until the respondent makes a determination on their disciplinary cases
  4. 4.Orders to affect only grievants who are members of the applicant; hearings involving non-union members not affected

Authorities

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Legislation

  • Employment ActSection 12
  • Employment ActSection 41
  • Employment ActSection 43
  • Employment ActSection 10

Cases cited (8)

  • BIFU (Kenya) -vs- Barclays Bank of Kenya & Another
    Cause No. 95 of 2014
  • Aviation and Allied Workers' Union -vs- Kenya Airways Limited
    [2010] eKLR
  • Ekla Jesang Kirop & 3 Others -vs- Kenya Ports Authority
  • Joseph Mutuura Mberia & Another -vs- Council of Jomo Kenyatta University of Agriculture and Technology (JKUAT)
    [2013] eKLR
  • Kenya Plantation and Agricultural Workers' Union -vs- Finlays Horticulture Kenya Limited
    [2015] eKLR
  • Alfred Nyungu Kimungui -vs- Bomas of Kenya
  • Rebecca Ann Maina & 2 Others -vs- Jomo Kenyatta University of Agriculture and Technology (JKUAT)
    [2014] eKLR
  • Miguna Miguna
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment and Labour Relations Court Act and the Employment Act

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Banking Insurance and Finance Union (Kenya) v Consolidated Bank of Kenya Limited [2018] KEELRC 2156 (KLR)", Case Analysis (2018). Cause No. 276 of 2017. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2018/2156/eng@2018-02-09

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.