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ELRCPartially AllowedCause No. 674 of 2013· [2018] KEELRC 204 (KLR)

Mercy Murugi Njagi v Equity Bank Limited [2018] KEELRC 204 (KLR)

Employment and Labour Relations Court
20 December 2018
1,729 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court ruled Equity Bank unfairly dismissed an employee blamed for a Kshs.6 million loss, awarding her over Kshs.900,000 plus costs.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent bank in August 2008 as a PIN officer at the Westlands Branch, was transferred to the Customer Service Department in January 2010, during which she handed over her PIN Register and PIN envelopes which were counted and verified by her supervisor. In April 2010 the Respondent's internal security team investigated an ATM/Debit card that had been received at the branch but never issued to the customer, and which had been used to irregularly withdraw over Kshs.6 million. The Claimant was arrested on 14th July 2010 and charged with stealing by servant, her salary was discontinued, she defaulted on a personal loan and was listed with the Credit Reference Bureau Africa Limited, and in April 2011 she received a summary dismissal letter backdated to 14th July 2010. She was acquitted under Section 210 of the Penal Code on 19th September 2012 after incurring legal fees of Kshs.290,000. She sought declarations, reinstatement, compensation, lifting of the CRB listing and damages. The court found, based on the investigation report and handover records, that the PIN in question had not been issued and that the events occurred almost six months after the Claimant had handed over and moved departments, and that no evidence linked her to the theft. Applying Section 45(2) of the Employment Act, the court held the dismissal unfair and unjustified for want of a valid reason and due process. It declared the dismissal unfair and awarded suspension-period salary, loan repayment without penalties, lifting of the CRB listing, twelve months' salary compensation, legal fees compensation and service pay, totalling Kshs.927,500, plus costs and interest. Other prayers, including reinstatement and 36 months' salary, were not granted.

Key legal issues

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01

Whether there was a valid reason for the summary dismissal

Holding

No valid reason was established; the evidence showed the Claimant had handed over the PIN Register and moved departments months before the loss occurred

Reasoning

The court examined the investigation report and handover records. The PIN in question was issued or misused about six months after the Claimant had been transferred to Customer Service and had handed over the PIN Register, verified by her supervisor. The investigation report confirmed the PIN had not been collected while she was still PIN officer. There was therefore no evidence linking her to the theft of the PIN or the loss of over six million shillings.

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02

Whether fair procedure was followed

Holding

No due process was followed; the Claimant was arrested, charged and summarily dismissed despite internal investigation findings, and was not even issued a suspension letter

Reasoning

The Respondent's own witness confirmed the Claimant was on suspension pending investigation at half pay but was never issued a suspension letter. Despite the investigation results, the Respondent arrested, charged and summarily dismissed the Claimant, and later listed her with the Credit Reference Bureau after her salary stopped and she defaulted on her personal loan.

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03

Statutory test for unfair termination under Section 45 of the Employment Act

Holding

The employer bears the burden of proving a valid and fair reason and fair procedure, which the Respondent failed to discharge

Reasoning

The court applied Section 45(2) of the Employment Act, which places the burden on the employer to prove that the reason for termination was valid, that it was a fair reason related to conduct, capacity or compatibility or operational requirements, and that the termination followed fair procedure. The Respondent failed on all three limbs, making the summary dismissal unfair and unjustified.

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Legal principles established

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  • A termination of employment is unfair where the employer fails to prove a valid and fair reason and fair procedure
  • An employer who arrests, charges and summarily dismisses an employee without following due process acts unfairly even where an internal investigation was conducted

Court orders

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  1. 1.Declaration that the Claimant's summary dismissal was unfair and unjustified
  2. 2.Payment of suspension-period salary from April 2010 to July 2010 (Kshs.150,000)
  3. 3.Order that the Respondent credit the Claimant's loan account with loan repayments as scheduled from 14th July 2010 without accruing penalties
  4. 4.Order lifting the Claimant's delinquency listing with the Credit Reference Bureau Africa Limited
  5. 5.12 months' salary as compensation for unlawful dismissal (Kshs.450,000)
  6. 6.Compensation of legal fees of Kshs.290,000 incurred defending the criminal case
  7. 7.Service pay at 15 days' salary for each year worked (Kshs.37,500)
  8. 8.Respondent to pay costs of the suit plus interest at court rates from the date of judgment
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment and Labour Relations Court Act (Claim for unfair dismissal under the Employment Act)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Mercy Murugi Njagi v Equity Bank Limited [2018] KEELRC 204 (KLR)", Case Analysis (2018). Cause No. 674 of 2013. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2018/204/eng@2018-12-20

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.