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ELRCPartially AllowedMemorandum of Claim dated 1st September 2015, filed 9th September 2015· [2017] KEELRC 1671 (KLR)

Eunice Kamau v AAR Insurance (K) Limited [2017] KEELRC 1671 (KLR)

Employment and Labour Relations Court
10 March 2017
2,337 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
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The bottom line

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A Kenyan court cut a dismissed manager's payout because her employer fired her for poor performance without a hearing, but still had a valid reason.

What this practically means

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Executive summary

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The Claimant, employed as Sales Manager, Brokers and Agents from 18th June 2012 (later Head of Agencies), was terminated on 21st July 2015 for poor performance, poor attitude and insubordination. She claimed notice pay, leave, salary for July 2015, damages for unlawful termination, pension benefits and a certificate of service. The court framed two issues: whether the termination was lawful and fair, and whether the remedies sought were due. On validity, the court found performance concerns documented over time and the Claimant's failure to relocate as instructed, and held the Respondent had a valid reason under Section 43 of the Employment Act. On procedure, however, no performance improvement plan or capability hearing preceded the termination, and the insubordination accusations were not processed under Section 41, rendering the termination procedurally unfair. On the effective date of employment, the court held that the Claimant's 2008 engagement as a Business Development Consultant on commission made her an agent, not an employee, fixing employment at 18th June 2012. On notice pay, the court rejected the contra proferentem argument and held the Claimant to the one month's notice she pleaded. The July 2015 salary was found correctly paid and the Claimant's acknowledged deductions upheld; the pension claim was abandoned in trial. The court awarded only three months' salary (Kshs. 1,329,582) as compensation for procedural unfairness, with interest at court rates from judgment, and costs to the Claimant. The suit partially succeeded.

Key legal issues

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01

Whether the Respondent had a valid reason for termination under Section 43

Holding

Yes - performance concerns and the Claimant's failure to relocate as instructed gave the Respondent a valid reason

Reasoning

The court reviewed the correspondence showing sustained performance discussions, missed targets and late evaluation reports, plus the Claimant's refusal to relocate from the Head Office as directed by the Managing Director. Applying the reasonable employer test, it held that in the totality of circumstances a valid reason existed. This reduced the compensatory award despite the procedural failure.

p. 4
02

Whether the termination was procedurally fair under Section 41

Holding

No - no performance improvement plan or capability hearing was conducted, and the insubordination accusations were not subjected to Section 41 procedure

Reasoning

Though performance concerns existed, the employer produced no performance improvement plan and held no capability hearing before termination. The insubordination claims were likewise dealt with without adherence to the mandatory Section 41 procedure of notification and hearing. The termination therefore failed the procedural fairness test, entitling the Claimant to compensation.

p. 5
03

The effective date of the Claimant's employment

Holding

18th June 2012; between November 2008 and June 2012 the Claimant was an agent, not an employee

Reasoning

The 15th October 2008 letter and accompanying agreement engaged the Claimant as a Business Development Consultant on override commission of 1.350% for business from Voyager Agency. Since Section 2 of the Employment Act defines an employee as a person employed for wages or salary, the commission-based agency relationship did not create employment. Employment therefore commenced on 18th June 2012.

p. 5
04

The notice pay period - one or three months

Holding

One month, as pleaded; the contra proferentem rule does not displace the pleaded position

Reasoning

The contract's Clause 1.1(i) provided for three months and one month in the same breath, prompting a contra proferentem argument. The court held the rule applies only in cases of ambiguity or where other rules of construction have failed, and that the parties' real intention was ascertainable. Since the Claimant pleaded one month in her Memorandum of Claim, she was held to that pleading.

p. 5

Legal principles established

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  • Under Section 43 of the Employment Act the employer must establish a reason that would cause a reasonable employer to terminate employment
  • An employer relying on poor performance must demonstrate that the employee was made aware of specific shortcomings and given reasonable time and support to improve, and must conduct a capability hearing under Section 41
  • Parties are bound by their pleadings

Court orders

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  1. 1.Award of Kshs. 1,329,582 being three (3) months' salary in compensation for procedurally unfair termination, subject to statutory deductions
  2. 2.The award to attract interest at court rates from the date of judgment until payment in full
  3. 3.The Claimant to have the costs of the case

Authorities

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Legislation

  • Employment Act, 2007Section 43
  • Employment Act, 2007Section 41
  • Employment Act, 2007Section 2

Cases cited (7)

  • Jessy Olukutukei v Feed the Children Kenya & another
    [2014] eKLR
  • Jane Wairimu Machira v Mugo Waweru and Associates
    [2012] eKLR
  • Kenya Science Research International Technical and Allied Workers Union (KSRITAWU) v Stanley Kinyanjui and Magnate Ventures Ltd
    Cause No. 273 of 2010
  • Lilian O. Ochang v Kenol Kobil Limited
    [2015] eKLR
  • Mwangi Ngumo v Kenya Institute of Management
    [2012] eKLR
  • The National Bank of Commerce Ltd v Nabro Ltd & Anor
    [2008] 1 EA 432
  • Puspa v Fleet Transport Company
    [1960] EA 1025
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment Act, 2007

Key timeline

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Practical implications

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Frequently asked questions

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Later judgments citing this (1)

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Judgments in the corpus that rely on this one. Where the Court said how it treated the authority, that is shown.

Cite this brief

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Cite this brief

Caselaw, "Eunice Kamau v AAR Insurance (K) Limited [2017] KEELRC 1671 (KLR)", Case Analysis (2017). Memorandum of Claim dated 1st September 2015, filed 9th September 2015. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2017/1671/eng@2017-03-10

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.