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ELRCPartially AllowedCause No 149 of 2013· [2015] KEELRC 1190 (KLR)

Abraham Nyambane Asiago v Barclays Bank of Kenya Limited [2015] KEELRC 1190 (KLR)

Employment and Labour Relations Court of Kenya
17 April 2015
3,453 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court ruled Barclays fairly fired a banker for misconduct, but still owed him Kshs. 803,363 because the termination letter was unsigned.

What this practically means

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Executive summary

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The Claimant, a Customer Advisor at Barclays Bank of Kenya's Ngong Branch and a BIFU member covered by a CBA, was suspended on 30th April 2012 over allegations of external borrowing from a customer and forgery of a customer's loan application signature. Following a disciplinary hearing on 14th June 2012, his employment was terminated by an unsigned letter dated 25th June 2012, and his appeal was dismissed on 12th October 2012. He claimed the termination was substantively and procedurally unfair, seeking declaration, reinstatement, withheld salary, 12 months' notice pay, maximum compensation and compensation for loss of employment before retirement. The Court found the forgery charge unproved, but on the strength of contradictory accounts of his dealings with customer Peter Ng'ang'a Waweru, accepted that the Claimant engaged in unauthorised financial dealings with a customer, giving the Respondent a valid reason for termination under Section 43 of the Employment Act. However, the unsigned termination letter, disowned by the line manager, contravened Clause A5(d) of the CBA and Clause 10 of the Bank's terms of service, rendering the termination procedurally unfair. The Court declined reinstatement, awarded six months' salary in compensation, one month's salary in lieu of notice and withheld suspension salary, totalling Kshs. 803,363, plus a certificate of service, costs and interest. The pre-retirement compensation claim and the Respondent's counterclaim for commercial-rate interest on the housing loan were dismissed.

Key legal issues

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01

Valid reason for termination

Holding

The Respondent had a valid reason - the Claimant engaged in unauthorised financial dealings with a customer

Reasoning

The forgery charge was unproved as neither the investigation team nor the disciplinary panel made conclusive findings. On the borrowing charge, the Claimant gave contradictory accounts of his dealings with Peter Ng'ang'a Waweru, first denying any financial dealings, then claiming payment for services and later supply of building poles. The Court rejected his account and adopted the Respondent's evidence of unauthorised dealings with a customer.

p. 6
02

Procedural fairness of termination

Holding

Termination was procedurally unfair because the termination letter was unsigned, contravening the CBA and the Bank's own terms and conditions of service

Reasoning

Although the Claimant was taken through the motions of Section 41 of the Employment Act, the termination letter was unsigned. The line manager who should have signed it disowned it, and the Employee Relations Manager conceded an unsigned letter was invalid. Clause A5(d) of the CBA and Clause 10 of the terms of service required written notice served by an authorised officer. Issuing an unsigned letter amounted to verbal termination.

p. 7
03

Remedies

Holding

Claimant awarded 6 months' salary compensation, 1 month in lieu of notice and withheld suspension salary; reinstatement and pre-retirement loss compensation refused

Reasoning

Reinstatement is a premier remedy available only in exceptional circumstances, and was declined given the Claimant's employment record and the valid reason for termination. Compensation of six months' salary factored in length of service and the Respondent's conduct in the disciplinary process. The claim for compensation for loss of employment before retirement had no legal basis and was dismissed.

p. 7

Legal principles established

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  • The employer bears the burden under Section 43 of proving reasons for termination on a balance of probability, not beyond reasonable doubt
  • Bank employees are held to a high degree of honesty and integrity; where these are questioned the employment relationship becomes untenable
  • Issuing an unsigned termination letter amounts to verbal termination contrary to law and human resource practice
  • Reinstatement is not available to an employee with a negative employment record

Court orders

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  1. 1.Award to the Claimant of 6 months' salary in compensation for unfair termination (Kshs. 615,810)
  2. 2.Award of 1 month's salary in lieu of notice (Kshs. 102,635)
  3. 3.Award of withheld salary during suspension, 1 month and 25 days (Kshs. 84,918)
  4. 4.Total award of Kshs. 803,363 in favour of the Claimant
  5. 5.Respondent to issue the Claimant with a certificate of service
  6. 6.Respondent to pay the costs of the case
  7. 7.Award to attract interest at court rates from the date of the award until payment in full
  8. 8.Respondent's claim for accrued interest at commercial rates on the housing loan facility dismissed
  9. 9.Reinstatement or re-engagement refused

Authorities

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Legislation

  • Employment Act, 2007Section 43(1)-(2)
  • Employment Act, 2007Section 41
  • Employment Act, 2007Section 45
  • Collective Bargaining Agreement (BIFU/Kenya Bankers Association) dated 3rd October 2012Clause A5 c)i), Clause A5(d)
  • Barclays Bank Compliance Code of Conductclauses 2.2.1, 2.1.7

Cases cited (4)

  • Jessy Olukutukei Vs Feed The Children Kenya & Another
    [2014] eKLR
  • Moses Chavangi Vs Barclays Bank of Kenya Ltd
    Cause No. 694 of 2010
  • Banking Insurance & Finance Union Vs Post Bank Ltd
    [2013] eKLR
  • Dr. Joseph Maingi Maitha Vs the Permanent Secretary Medical Services & Another
    [2015] eKLR
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction over employment and labour relations disputes (Constitution Article 162(2)); termination of employment claim under the Employment Act, 2007

Key timeline

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Practical implications

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Frequently asked questions

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Later judgments citing this (1)

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Judgments in the corpus that rely on this one. Where the Court said how it treated the authority, that is shown.

Cite this brief

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Cite this brief

Caselaw, "Abraham Nyambane Asiago v Barclays Bank of Kenya Limited [2015] KEELRC 1190 (KLR)", Case Analysis (2015). Cause No 149 of 2013. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2015/1190/eng@2015-04-17

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.