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ELRCPartially AllowedNot stated in the judgment text provided· [2015] KEELRC 1014 (KLR)

Elias Kiplagat Kandie v 680 Hotel Ltd [2015] KEELRC 1014 (KLR)

Industrial Court (Employment and Labour Relations Court)
22 May 2015
685 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court ruled a hotel unfairly fired a room steward because the guest complaint was withdrawn and he never got a fair hearing.

What this practically means

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Executive summary

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The claimant, a room steward employed by the respondent hotel since 2003, was summarily dismissed on 17th March 2012 over the alleged theft of USD 100 from a guest's room safe while he was assigned to clean the room. He was arrested and interrogated by police but released after the guest intervened, saying he was not sure the claimant was responsible for the loss. The claimant testified he was never subjected to a disciplinary hearing and was dismissed on the basis of an internal security investigation report whose contents were never revealed to him. His salary at exit was Kshs.10,164. The respondent's Human Resource Assistant relied on access records showing the safe was opened at 8.47 a.m. and the claimant exited the room at 8.51 a.m., and maintained stewards had to be of high integrity. The court held that the Employment Act places the burden of proving reasons for dismissal on the employer and requires that the employee be explained the reasons in a language he best understands before summary dismissal. Withdrawing of the guest's complaint destroyed the substratum of the reason for dismissal, and the court applied the reasonable-employer test, finding dismissal unreasonable and the termination unfair. The court awarded one month's salary in lieu of notice (Kshs.10,164), unpaid salary for 17 days worked in March 2012 (Kshs.6,171), and 8 months' salary as compensation for unfair dismissal (Kshs.81,312), totalling Kshs.97,647, together with costs of the suit and a certificate of service. Judgment was delivered at Nairobi on 22nd May 2015 by Abuodha J. N.

Key legal issues

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01

Procedural fairness - failure to disclose the investigation report and hold a disciplinary hearing

Holding

The dismissal was procedurally unfair; the claimant was dismissed on an investigation report never shown to him and without a disciplinary hearing.

Reasoning

The Employment Act requires the employer to explain the reasons for dismissal in a language the employee understands. Here the respondent relied on an investigation report whose contents were never revealed to the claimant, and the claimant testified he was never subjected to a disciplinary hearing. This fell below the statutory standard, rendering the summary dismissal procedurally unfair.

p. 2
02

Substantive fairness - withdrawal of the guest's complaint

Holding

Once the guest withdrew the complaint and expressed doubt about the claimant's responsibility, the substratum of the reason for dismissal was lost and dismissal was unreasonable.

Reasoning

The guest's withdrawal of the complaint removed the basis for the dismissal. The court applied the reasonable-employer test: dismissal must be a proportionate response to the circumstances. Since the complainant was unsure the claimant took the money, it was unreasonable for the respondent to proceed with summary dismissal, and the termination was found unfair.

p. 2

Legal principles established

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  • The employer bears the burden of proving the reasons for dismissal under the Employment Act
  • An employee must be explained the reasons for dismissal in a language he best understands before summary dismissal
  • Where the complaint underlying a dismissal is withdrawn, dismissal may be unreasonable; the test is what a reasonable employer would do

Court orders

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  1. 1.Payment of one month's salary in lieu of notice of Kshs.10,164.00
  2. 2.Payment of unpaid salary for 17 days worked in March 2012 of Kshs.6,171.00
  3. 3.Payment of 8 months' salary as compensation for unfair dismissal of Kshs.81,312.00
  4. 4.Total award of Kshs.97,647.00 plus costs of the suit
  5. 5.Issuance of a certificate of service to the claimant

Authorities

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Legislation

  • Employment Actburden of proof of reasons for dismissal; procedure before summary dismissal (Sections 43 and 41 as described)
Jurisdiction invoked
Employment and labour relations dispute under the Employment Act, 2007

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Elias Kiplagat Kandie v 680 Hotel Ltd [2015] KEELRC 1014 (KLR)", Case Analysis (2015). Not stated in the judgment text provided. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2015/1014/eng@2015-05-22

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.