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ELRCPartially AllowedMemorandum of Claim dated 27th January 2012· [2014] KEELRC 1421 (KLR)

George Kabue v Nokia Siemens Networks [2014] KEELRC 1421 (KLR)

Industrial Court of Kenya
27 November 2014
3,479 words in judgment
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The bottom line

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A Kenyan court ruled Nokia Siemens Networks unfairly fired an employee for poor performance because it had no evaluation evidence or proper hearing, awarding him over Kshs 7.2 million.

What this practically means

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Executive summary

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The claimant, employed from 2006 and seconded to Nokia Siemens Networks upon the 2009 merger, was terminated on 4th August 2011 for 'poor performance over the last 12 months' after being placed on a Performance Improvement Program and issued two warning letters. He sued for a declaration of unfair termination, reinstatement or re-engagement, damages, end of service indemnity, costs and interest. The respondent defended the termination as genuine, warranted and justified, calling a Human Resource Operations Expert. Under cross-examination the respondent's witness conceded that no pre-PIP evaluation existed, the PIP form produced in court was blank, no assessments or reviews were done, no evaluation reports preceded the warnings, no record of any evaluation existed between the second warning and termination, and no hearing was conducted nor was the claimant informed of his right to representation. Applying Sections 41 and 43 of the Employment Act, and following Ronnie Odiwour, Abraham Gumba and Jane Samba Mukala, the court held the termination lacked valid reason and fair procedure, declaring it unlawful and unfair. It accepted the 'range of reasonable responses' principle from Halsbury's but found it irrelevant absent any evaluation evidence. Reinstatement was treated as abandoned and in any event refused for want of special circumstances. The court awarded eight months' gross salary (Kshs.3,718,928.32) as compensation, contractual end of service indemnity of 45 days' salary per year for five years (Kshs.3,486,495.30), costs to the claimant, and interest on the decretal sum from judgment until payment in full.

Key legal issues

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01

Whether termination on grounds of poor performance was with valid reason under Section 43 of the Employment Act

Holding

No valid reason was proved; the Respondent produced no evaluation results and the Performance Improvement Program form produced was blank

Reasoning

The Respondent alleged continuous poor performance over 12 months but its witness admitted under cross-examination that no pre-PIP evaluation, no review of the coaching, no feedback record and no evaluation between the warnings and termination existed. The PIP form produced was blank. The court therefore found no evidence of poor performance in the Respondent's materials.

p. 6
02

Whether the procedure for termination complied with Section 41 of the Employment Act

Holding

The procedure was unfair; the Claimant was never subjected to any hearing, was not informed of his right to be accompanied or represented, and dismissal followed two warning letters without any evaluation

Reasoning

The Respondent's witness agreed the Claimant was never subjected to a hearing and was not informed of his right to be represented. Section 41 requires the employee to be informed of the intention to terminate, informed of the right to be accompanied, and allowed to make representations before the decision to dismiss. None of these steps was taken.

p. 6
03

Entitlement to end of service indemnity under the employment contract

Holding

The contractual end of service gratuity applied to any non-mutual early termination, not only redundancy; with 5 years of service the Claimant was entitled to 45 days' salary per year worked

Reasoning

The contract provided for 45 days per year of service gratuity upon early termination by non-mutual agreement. The new contract with Nokia Siemens Networks assumed all accrued liabilities from the effective date, ensuring continuous employment. The Respondent's argument that the indemnity applied only on redundancy was rejected because redundancy is by definition involuntary, hence non-mutual, loss of employment.

p. 6
04

Relevance of the 'range of reasonable responses' test relied on by the Respondent

Holding

The court accepted the principle but found it inapplicable because no evaluation results were ever presented

Reasoning

The Respondent cited Nazareno Kariuki for the principle that a court must not substitute its own views for the employer's but must ask whether a reasonable employer could have dismissed on the same facts. The court agreed with the principle but held it could not assist an employer that produced no evaluation results at all.

p. 5

Legal principles established

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  • Where poor performance is the reason for termination, the employer must demonstrate an appraisal of the employee's performance over a period with the employee's participation and no improvement
  • The court does not substitute its views for those of the employer but tests whether the dismissal falls within the band of reasonable responses of a reasonable employer

Court orders

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  1. 1.Compensation for unfair termination awarded in the sum of Kshs.3,718,928.32 being 8 months gross salary based on the Claimant's July 2011 pay slip
  2. 2.End of service indemnity of 45 days salary per year worked awarded in the sum of Kshs.3,486,495.30 for 5 years of service
  3. 3.Noted that the certificate of service had already been issued to the Claimant
  4. 4.Respondent to pay the Claimant's costs; decretal sum subject to interest at court rates from date of judgment to date of payment in full

Authorities

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Legislation

  • Employment ActSection 41
  • Employment ActSection 43
  • Industrial Court (Procedure) RulesRule 14(9) and (10)

Cases cited (8)

  • Ronnie Odiwour v Nyanza Reproductive Health Society
  • Abraham Gumba v Kenya Medical Supplies Authority
  • Kenneth Njiru Nyorani v Dodhia Packaging Limited
  • Jane Saba Mukala v Ol Tukai Lodge Limited
  • Nyoturu v Telkom
  • Nazareno Kariuki v. Feed the Children
  • Kezia Ijai Lugaria v Joyce Wafula
  • Jackson Butiya v EPK
Jurisdiction invoked
Industrial Court jurisdiction over employment and labour relations disputes; Employment Act, Sections 41 and 43

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "George Kabue v Nokia Siemens Networks [2014] KEELRC 1421 (KLR)", Case Analysis (2014). Memorandum of Claim dated 27th January 2012. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2014/1421/eng@2014-11-27

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.