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ELRCPartially AllowedCause No 1610 of 2010· [2013] KEELRC 886 (KLR)

Banking, Insurance and Finance Union (K) v Standard Chartered Bank of Kenya Ltd [2013] KEELRC 886 (KLR)

Industrial Court of Kenya
11 November 2013
1,997 words in judgment
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The bottom line

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A Kenyan court ruled that firing an employee for poor performance still requires a fair hearing, awarding compensation where the bank skipped due process.

What this practically means

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Executive summary

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The Banking, Insurance and Finance Union (K) sued Standard Chartered Bank of Kenya Ltd on behalf of 16 grievants alleging unlawful termination and forced resignations following a December 2008 separation exercise. By consent, 14 grievants' disputes were settled, leaving two grievants: Rose Awino Omollo and Ben Kiplagat Tunduny. The first Grievant, employed since 1978, was terminated on 18th December 2008 for 'continued unsatisfactory performance' after an initial unexplained termination letter dated 9th December 2008. The Court held that although poor performance is a legitimate ground for termination under Section 43 of the Employment Act, the procedural protections of Sections 41 and 43 apply. The Respondent's Head of Human Resources admitted in cross-examination that its internal disciplinary process was not followed; the Court found the termination unfair for want of due process and awarded the first Grievant 10 months' gross salary in compensation. The second Grievant alleged constructive dismissal, claiming his system access was withdrawn and he was threatened into resigning. The Court found no corroborative evidence and dismissed the claim, noting his resignation was actually tendered on 22nd December 2008 despite the erroneous dating of the acceptance letter. The Court further held that the second Grievant held a non-unionisable position, that the union had no locus standi to represent him under the principle in Kenya Chemical & Allied Workers Union v Polypipes Ltd, and that his claim was incompetent ab initio. Each party was ordered to bear their own costs.

Key legal issues

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01

Procedural fairness in termination for poor performance

Holding

The termination of the first Grievant was unfair for want of due process; the Respondent did not follow the law or its own internal disciplinary procedures

Reasoning

Although the Respondent asserted a long history of poor performance, the first Grievant was first issued a termination letter that did not disclose reasons, and the Respondent's own Head of Human Resources admitted in cross-examination that the internal disciplinary process was not followed. Section 41 of the Employment Act requires notification of the charge, a hearing, the right to be accompanied, and consideration of explanations. None of these steps were taken, warranting an award of 10 months' pay in compensation.

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02

Constructive dismissal

Holding

The second Grievant's claim for constructive dismissal failed for lack of corroborative evidence

Reasoning

The second Grievant alleged that withdrawal of his system access rights and threats made his position untenable, forcing his resignation. However, apart from his own word, he provided no corroborative evidence. The Court also found that the erroneous dating of the Respondent's acceptance letter (10th December 2008) did not alter the fact that he actually tendered his resignation on 22nd December 2008, which was accepted.

p. 3
03

Locus standi of a trade union to represent a non-unionisable employee

Holding

The Claimant Union had no capacity to bring a claim on behalf of the second Grievant, a non-unionisable employee; the claim was incompetent ab initio

Reasoning

The second Grievant admitted in cross-examination that his position was non-unionisable and not covered by the Collective Bargaining Agreement. Categorisation of positions into unionisable and non-unionisable cadres is clear and predictable, and the fact that other non-unionisable grievants' cases were settled out of court did not estop the Respondent from raising locus standi. Citing Polypipes Ltd, the Court held a union can only represent its own members.

p. 4

Legal principles established

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  • Poor performance is a legitimate ground for termination, but the same procedural protections applicable to misconduct apply to poor-performance terminations
  • A trade union has locus standi only to represent its own members; non-unionisable employees fall outside the union's capacity
  • For a constructive dismissal claim to succeed, the claimant must show the respondent made it extremely hard to continue working

Court orders

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  1. 1.The termination of the first Grievant's employment is found unfair for want of due process and she is awarded compensation equivalent to 10 months' pay based on her gross salary as at the time she left the Respondent's employment
  2. 2.The claim for constructive dismissal by the second Grievant fails and is dismissed
  3. 3.The second Grievant's claim is dismissed as the Claimant Union had no capacity to bring the claim on his behalf, being incompetent ab initio
  4. 4.Each party to bear their own costs

Authorities

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Legislation

  • Employment Act, 2007Section 43
  • Employment Act, 2007Section 41

Cases cited (3)

  • Alphonce Machanga Mwachanya Vs Operation 680 Limited
    [2013] eKLR
  • Catherine Kinyany Vs MCL Saatchi & Saatchi
    [2013] eKLR
  • Kenya Chemical & Allied Workers Union Vs Polypipes Ltd
    Industrial Court Cause No 1112 of 2012
Jurisdiction invoked
Jurisdiction of the Industrial Court over employment and labour relations disputes (claim for unfair termination and constructive dismissal)

Key timeline

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Practical implications

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Frequently asked questions

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Later judgments citing this (1)

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Judgments in the corpus that rely on this one. Where the Court said how it treated the authority, that is shown.

Cite this brief

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Cite this brief

Caselaw, "Banking, Insurance and Finance Union (K) v Standard Chartered Bank of Kenya Ltd [2013] KEELRC 886 (KLR)", Case Analysis (2013). Cause No 1610 of 2010. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2013/886/eng@2013-11-11

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.