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Court of AppealPartially AllowedCivil Appeal (Nyeri) - number not stated in judgment

Consolidated Bank of Kenya Limited v Makathimo (Civil Appeal 114 of 2021) [2025] KECA 356 (KLR)

Court of Appeal of Kenya
28 February 2025
3,961 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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Kenya's Court of Appeal overturned a Kshs.2 million unfair dismissal award, confirming that an employer only needs to prove misconduct on a balance of probability.

What this practically means

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Executive summary

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The Court of Appeal at Nyeri (Kantai, Lesiit and Ali-Aroni, JJA) allowed the Consolidated Bank of Kenya's appeal against the judgment of Nzioki wa Makau, J. of the ELRC at Meru, which had found the dismissal of its former Customer Service Officer, Lydia Kaguri Makathimo, procedurally fair but not justified and awarded her 12 months' salary as compensation under section 49(1) of the Employment Act plus unpaid half salary during suspension. The respondent had been dismissed after Kshs.641,500 went missing from the Maua Branch vault, of which she was joint custodian, and after a customer complained that she had unprocedurally debited his account with Kshs.20,000 and had lent money at interest contrary to her employment terms. The court found that the respondent had admitted abdicating her vault custodian role, that documentary evidence established the interest-bearing loan and the unauthorised debit, and that this constituted misconduct under the Employment Act. Endorsing the balance-of-probability standard from the Waithaka, Bamburi Cement and Shollei line of authorities (and McKinley v B.C.Tel), the court held the employer genuinely believed the grounds and that the disciplinary process complied with section 41. The only ground that failed was the Article 50 complaint, since an unappealed case-management ruling could not be re-visited. The judgment below was set aside, the suit dismissed with costs, and the appellant awarded ¾ costs of the appeal.

Key legal issues

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01

Whether the appellant's Article 50 fair hearing rights were violated in the trial court

Holding

No violation; the appellant was given adequate opportunities to file witness statements and documents and failed to use them, and the ruling refusing further indulgence was not appealed.

Reasoning

The court enumerated four reasons: the Civil Procedure Rules required documents and witness statements to accompany the Response to Claim; case management gave the appellant adequate opportunity; various applications afforded further opportunities; and the trial judge's ruling explaining his refusal to allow further filing was never appealed. Issues not appealed cannot be raised in a later appeal.

p. 5
02

Whether the termination of the respondent's employment was substantively justified

Holding

Yes. The respondent abdicated her duty as second vault custodian contrary to standard operating procedures, leading to loss of Kshs.641,500; she lent money at interest contrary to her terms of employment; and she unprocedurally withdrew Kshs.20,000 from a customer's account - all amounting to misconduct under the Employment Act.

Reasoning

The respondent admitted in her own letter that she handed her vault key to her colleague so cash was counted without dual presence, contrary to procedure, resulting in the loss. Documentary evidence established a written agreement lending Kshs.300,000 at interest of Kshs.102,000 and a debit of Kshs.20,000 from a customer's account credited to her account the same day. The trial judge's finding that she was not guilty of the reasons advanced was wrong.

p. 7
03

Whether the termination was procedurally fair

Holding

Yes. The respondent was given show cause notices, two disciplinary hearings on 9th June 2017 and 18th July 2017, notice of her right to be accompanied by a colleague, and was heard as required by section 41 of the Employment Act.

Reasoning

The court found the disciplinary process complied with section 41 of the Employment Act: explanations were invited through show cause letters, hearings were scheduled with notice, the respondent was informed she could be accompanied by a colleague of her choice, and her representations were heard and considered before dismissal. No provision of law was breached in the process.

p. 7
04

Standard of proof in employment misconduct

Holding

The employer must prove grounds on a balance of probability, not beyond reasonable doubt, and need only prove reasons it genuinely believed to exist - a partly subjective test.

Reasoning

Adopting the passage from Kenya Revenue Authority v Waithaka and Bamburi Cement Ltd v Kilonzi, the court endorsed the contextual test from McKinley v B.C.Tel: whether the alleged misconduct, assessed in context, gave rise to a breakdown in the employment relationship. A court should not expect a near-forensic examination or criminal standard from an employer acting subject to statutory procedural fairness.

p. 7

Legal principles established

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  • An employer need only prove grounds for termination on a balance of probability, not beyond reasonable doubt, and need only prove reasons it genuinely believed to exist.
  • Where an employee admits abdicating assigned duties in breach of standard operating procedures, causing loss, that constitutes misconduct justifying termination under the Employment Act.
  • A ruling of the trial court on case management that is not appealed cannot be re-visited in a subsequent appeal.

Court orders

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  1. 1.The judgment of the ELRC delivered on 6th February 2019 is set aside in its entirety
  2. 2.Judgment is substituted with an order that the respondent's suit before the ELRC is dismissed with costs
  3. 3.The appellant is awarded three-quarters (¾) of the costs of the appeal
  4. 4.The ground of appeal alleging violation of Article 50 rights is dismissed
On appeal from
Employment and Labour Relations Court at Meru
Not stated in judgment
Jurisdiction invoked
First appeal to the Court of Appeal against the judgment of the ELRC (statutory appeal; specific provision not cited in judgment)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Consolidated Bank of Kenya Limited v Makathimo (Civil Appeal 114 of 2021) [2025] KECA 356 (KLR)", Case Analysis (2025). Civil Appeal (Nyeri) - number not stated in judgment. Source: https://new.kenyalaw.org/akn/ke/judgment/keca/2025/356/eng@2025-02-28

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.