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Court of AppealPartially AllowedCivil Appeal (E001) of 2018· [2023] KECA 1652 (KLR)

Airtel Networks Kenya Ltd v Ogugo (Civil Appeal 387 of 2018) [2023] KECA 1652 (KLR)

Court of Appeal
15 December 2023
6,454 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~26 min to read original · ~4 min brief

The bottom line

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Kenya's Court of Appeal confirmed an employer can fire for proven misconduct, but skipping the mandatory hearing still makes the dismissal unfair and costly.

What this practically means

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Executive summary

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This was a first appeal to the Court of Appeal from a judgment of the Employment and Labour Relations Court (Wasilwa, J., 5th February 2018) in a dispute between Airtel Networks Kenya Limited and its former Corporate Sales Executive, Chrispo Zacharia Ogugo, summarily dismissed in July 2011 over alleged fraud. The Court, in a lead judgment by S. ole Kantai, J.A., concurred in by Asike-Makhandia and Gachoka, JJ.A., found that the dismissal was substantively justified: the appellant's witnesses proved to the required standard that the respondent engaged in fraud causing loss, and the police decision to close investigations without charging him had no bearing on the disciplinary question. However, the dismissal was procedurally unfair because the appellant never held the meeting and heard the representations required by Section 41 of the Employment Act. On quantum, the Court set aside the award of Ksh.500,000 bonus (no statutory or contractual basis), upheld the awards for notice pay, 7 days' salary and unpaid leave, and reduced the maximum 12 months' salary compensation to 3 months in view of the respondent's conduct contributing to termination. The trial court's dismissal of the appellant's counter-claim for breach of fiduciary duty, conspiracy and unproved special damages was affirmed, and the respondent's cross-appeal seeking malice findings, severance pay, medical refund, commissions and punitive damages was dismissed in its entirety. The appeal was partially allowed with the appellant awarded 50% of the costs of the appeal and costs below, plus costs of the cross-appeal.

Key legal issues

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01

Whether the dismissal was substantively justified despite police clearing the respondent.

Holding

Yes. The appellant's two witnesses proved to the required standard that the respondent engaged in fraud leading to loss; the police decision to close investigations was irrelevant.

Reasoning

The court, on a first appeal, re-evaluated the evidence. Although the police recommended closure of investigations for technical reasons, the appellant's internal witnesses proved fraudulent activities in the respondent's department. The civil standard, not the criminal standard, applies to disciplinary proceedings, so the police outcome carried no standing.

p. 7
02

Whether the dismissal was procedurally fair.

Holding

No. No meeting was held and no representations were heard, breaching Section 41 of the Employment Act, so the dismissal was procedurally unfair and compensation was payable.

Reasoning

Section 41 mandates an explanation of reasons in a language the employee understands, the right to be accompanied by a colleague or union representative, and hearing and consideration of representations. Only a suspension letter was served; no evidence showed the statutory rights were accorded, so the termination was unfair notwithstanding valid reasons.

p. 8
03

Whether the award of Ksh.500,000 bonus was justified.

Holding

No. Bonus was neither provided for in the employment letter nor supported by evidence of entitlement; the award was set aside.

Reasoning

Section 10 of the Employment Act requires the contract to state remuneration and benefits. Apart from an email not addressed to the respondent, no evidence showed entitlement to a bonus. Bonus disputes fall to the agreement between the parties and must be specifically pleaded and proved as special damages.

p. 9
04

Whether the maximum 12 months' salary compensation award was warranted.

Holding

No. Section 49(4) factors, including the respondent's conduct contributing to termination, warranted reduction to 3 months' salary compensation.

Reasoning

The trial judge gave maximum compensation without assigning reasons. Following United States International University v Eric Rading Outa, the court held maximum awards without evaluation of the statutory factors are erroneous. Since the dismissal was substantively justified and only procedurally flawed, 3 months' salary was a fair award.

p. 12
05

Whether the counter-claim for breach of fiduciary duty, contractual damages, unrecovered loss and conspiracy should succeed.

Holding

No. Those claims could not lie in an employer-employee relationship, and the special damage claim was not specifically pleaded and strictly proved.

Reasoning

The employment relationship was governed by statute and contract, terminable in the manner that occurred, so fiduciary and damages claims did not lie. The claim for Ksh.981,475.98 was special damage requiring strict proof; only oral testimony was offered. The conspiracy and interference claim was unsupported by evidence.

p. 11

Legal principles established

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  • An employer may establish an employee's misconduct to the civil standard even where police investigations were closed and no criminal charge was preferred; acquittal or non-prosecution does not bar disciplinary action.
  • Procedural fairness under Section 41 of the Employment Act is mandatory: before termination for gross misconduct the employer must explain the reason to the employee in a language he understands, allow him to be accompanied, and hear and consider his representations; failure renders the termination unfair even if substantively justified.
  • An award of bonus requires a statutory or contractual basis; where there is no statutory or contractual provision there is no basis for such an award.
  • Maximum compensation of 12 months' salary under Section 49(4) of the Employment Act should not be awarded without assigning reasons and evaluating the statutory factors; employee conduct contributing to termination justifies a lesser award.

Court orders

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  1. 1.Finding that dismissal of the respondent from employment was justified.
  2. 2.Finding that the respondent was not accorded a fair hearing before dismissal from employment.
  3. 3.Setting aside the award of bonus of Ksh.500,000.
  4. 4.Upholding the award of 2 months salary in lieu of notice.
  5. 5.Upholding the award of 7 days unpaid salary for July 2011.
  6. 6.Upholding the award for unpaid leave.
  7. 7.Setting aside the award of 12 months salary compensation and substituting therefor an award of 3 months salary compensation.
  8. 8.Dismissing the appellant's counter-claim.
  9. 9.Dismissing the respondent's cross-appeal.
  10. 10.The appellant to have 50% costs of the appeal, costs below, and costs of the cross-appeal.

Authorities

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Legislation

  • Employment Act, 2007Section 41(1)
  • Employment Act, 2007Section 41(2)
  • Employment Act, 2007Section 42(1)
  • Employment Act, 2007Section 43
  • Employment Act, 2007Section 44(3) and (4)
  • Employment Act, 2007Section 49(4)
  • Employment Act, 2007Section 35
  • Employment Act, 2007Section 10
  • Civil Procedure ActSection 27

Cases cited (8)

  • Attorney-General & Another v Maina Githinji & Another
    [2016] eKLR
  • Kibe v Attorney General (Civil Appeal No 164 of 2000)
  • Standard Group Limited v Jenny Luesby
    [2018] eKLR
  • Kenya Posts Authority v Kuston Kenya Limited
    [2009] 2 EA 212
  • Karuga v Nairobi City Water and Sewerage Company Limited & Another
    [2021] KECA
  • Nicholas Mbuya & 4 Others v Alice Gesare Monind
    [2015] eKLR
  • United States International University v Eric Rading Outa
    [2016] eKLR
  • Moses Onchuri v Kenya Ports Authority & 4 Others
    [2017] eKLR
On appeal from
Employment and Labour Relations Court (formerly Industrial Court of Kenya) at Nairobi
Jurisdiction invoked
First appeal from the Employment and Labour Relations Court to the Court of Appeal under Article 164(3) of the Constitution

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Airtel Networks Kenya Ltd v Ogugo (Civil Appeal 387 of 2018) [2023] KECA 1652 (KLR)", Case Analysis (2023). Civil Appeal (E001) of 2018. Source: https://new.kenyalaw.org/akn/ke/judgment/keca/2023/1652/eng@2023-12-15

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.