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Court of AppealPartially AllowedCivil Appeal No. 370 of 2017· [2020] KECA 302 (KLR)

Cooperative Bank of Kenya Limited v Joseph Kinyua Ngari [2020] KECA 302 (KLR)

Court of Appeal
9 October 2020
4,599 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~18 min to read original · ~4 min brief

The bottom line

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Kenya's Court of Appeal ruled that an employer who follows the Employment Act's disciplinary steps can summarily dismiss an employee, and parties are bound by their agreed mode of hearing.

What this practically means

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Executive summary

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This is an appeal by the Co-operative Bank of Kenya against the judgment of Nderi Nduma, J. of the Employment and Labour Relations Court, which declared the summary dismissal of the respondent, a Project Assistant, wrongful and unfair, and awarded him one month's salary in lieu of notice and eight months' salary compensation after a documents-only hearing. The Court of Appeal allowed the appeal. On the mode of hearing, the Court held that the parties themselves, through counsel, had requested and consented to a documents-only hearing under Rule 21 of the Employment and Labour Relations (Procedure) Rules, 2010, and were bound by that election; waiver and estoppel precluded the appellant's later complaint. On the merits, the Court found that the disciplinary process complied with Sections 41 and 45 of the Employment Act: the respondent was served with two show cause letters with detailed particulars of the alleged losses, given an opportunity to respond, invited to a disciplinary hearing with the charges and itemised losses attached, informed of his right to documentary evidence, witnesses and accompaniment by a colleague, and he attended and answered the charges. No material supported the claim of panel bias. The Court held that the Judge erred in finding that technical officers should have been called, since the parties had chosen not to call witnesses and the only question was whether due process was followed; applying SGS Kenya Limited v Energy Regulatory Commission, administrative decision-makers enjoy flexibility and strict rules of evidence do not apply. The Court found the dismissal process was not wrongful, allowed the appeal, dismissed the ELRC suit, and awarded the appellant costs here and below. This judgment now binds the ELRC and subordinate forums on waiver of the agreed mode of hearing and on employer compliance with Sections 41 and 45.

Key legal issues

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01

Whether the documents-only hearing before the ELRC was a proper exercise of discretion

Holding

It was; the parties themselves, through counsel, requested and consented to the hearing on documents and submissions, and were bound by that choice. The complaint of a wrong mode of hearing had no merit.

Reasoning

Rule 21 of the Employment and Labour Relations (Procedure) Rules, 2010 permits a court to determine a suit on pleadings, affidavits, documents and submissions, either on its own motion or by agreement of all parties. The record showed counsel for the respondent requested the documents-only hearing and counsel for the appellant did not object. Having elected that path, the appellant could not, on appeal, fault the Judge for not hearing witnesses. The doctrines of waiver and estoppel, as stated in Serah Njeri Mwobi v John Kimani Njoroge, precluded the complaint.

p. 4
02

Whether the appellant followed due process in summarily dismissing the respondent

Holding

Yes. The Court found that every step required by Sections 41 and 45 of the Employment Act and the Staff Manual was followed, and there was no breach of natural justice.

Reasoning

The respondent was served with two show cause letters giving detailed particulars of the alleged losses; he gave a written explanation; he was invited to a disciplinary hearing with date, time, venue, the charges and an itemised summary of losses attached; he was informed of his right to produce documentary evidence, call witnesses and be accompanied by a colleague. He attended the hearing, charges were read, denied and heard. The claim of bias in the composition of the panel was unsupported by any material placed before the trial Judge.

p. 5
03

Whether the Judge was right to hold that technical officers should have been called to explain the complex technical allegations

Holding

No. The parties had chosen not to call witnesses, and the only issue was whether due process was followed, not the technical merits of the allegations.

Reasoning

Having elected a documents-only hearing, the parties were bound by that course and it was not open to the Judge to hold that technical evidence was required. What was before the Judge was an examination of whether due process had been followed in the disciplinary proceedings. The disciplinary committee had considered the material and explanations before it, and applying the flexibility recognised for administrative decision-makers in SGS Kenya Limited v Energy Regulatory Commission, strict rules of evidence did not apply.

p. 5
04

Whether the respondent had been paid terminal benefits

Holding

The Court found it unnecessary to determine this issue in view of its final decision allowing the appeal and dismissing the suit.

Reasoning

The Court noted the respondent's averment that he had been paid terminal benefits amounting to Kshs.84,686.50 credited to his Internal Settlement Account, and a document titled 'Computation of Terminal Benefits' on the record computing salary in lieu of leave days and salary for days worked in July 2014. However, the Court expressly declined to address the issue further since the appeal was being allowed on the due process question.

p. 5
05

Whether the award of 8 months' salary compensation could stand

Holding

The Court found it unnecessary to engage with the grounds on compensation because the appeal was being allowed and the suit dismissed.

Reasoning

The last two grounds of appeal attacked the award of 8 months' salary compensation as excessive and based on irrelevant factors. Having concluded that the disciplinary process followed due process and that the Judge erred in finding the dismissal wrongful, the Court allowed the appeal and dismissed the entire suit, rendering an examination of the quantum of compensation academic.

p. 5

Legal principles established

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  • A party who consents to, or requests, a documents-only hearing cannot later complain that witnesses should have been called; waiver and estoppel preclude such a complaint.
  • An employer who complies with Sections 41 and 45 of the Employment Act – giving reasons, providing detailed charges, and hearing representations before summary dismissal – has followed due process and the dismissal is not unfair.
  • Administrative and disciplinary tribunals are not strictly bound by the rules of evidence and matters should be determined on a case-to-case basis depending on the facts.

Court orders

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  1. 1.The appeal is allowed
  2. 2.The suit before the ELRC is dismissed
  3. 3.The appellant is awarded costs of the appeal and of the suit in the ELRC

Authorities

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Legislation

  • Constitution of Kenya, 2010Article 41 (Labour Relations - right to fair labour practices)
  • Employment Act, 2007Section 41 (procedure for termination and summary dismissal)
  • Employment Act, 2007Section 45 (unfair termination)
  • Employment Act, 2007Section 43 (employer's satisfaction with reasons for dismissal - referenced in counsel's rejoinder)
  • Employment and Labour Relations (Procedure) Rules, 2010Rule 21 (determination of suit on pleadings, affidavits, documents and submissions)
  • Employment and Labour Relations (Procedure) Rules, 2010Rule 24 (as referenced by counsel before the ELRC)

Cases cited (2)

  • Serah Njeri Mwobi v John Kimani Njoroge
    [2013] eKLR
  • SGS Kenya Limited v Energy Regulatory Commission & Others
    [2020] eKLR
On appeal from
Employment and Labour Relations Court of Kenya at Nairobi
ELRC Cause No. 2155 of 2014
Jurisdiction invoked
First appeal from the Employment and Labour Relations Court under the Employment and Labour Relations Court Act and the Constitution of Kenya, 2010 (Article 162(2) creating the ELRC); specific appellate provision not stated in the judgment.

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Cooperative Bank of Kenya Limited v Joseph Kinyua Ngari [2020] KECA 302 (KLR)", Case Analysis (2020). Civil Appeal No. 370 of 2017. Source: https://new.kenyalaw.org/akn/ke/judgment/keca/2020/302/eng@2020-10-09

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.